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    CIMA Lecturer Guide for Effective

    Course Delivery

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    2CIMA Lecturer Guide for Effective Course Delivery

    KnowledgeThe primary responsibility of a CIMA lecturer is to ensure that students fully understand the

    requirements of the CIMA examinations and demonstrate the required level of knowledge and

    skill in their answers to examination questions so that they will be confident and successful.

    The CIMA syllabus is designed to develop five progressive competencies and skills vital foremployment (not mere knowledge), hence CIMA exams focus on testing both knowledge and

    competencies. As a CIMA lecturer, students expect you to support and guide them in identifying

    and developing the skills and competencies that will be examined in CIMA examinations.

    The CIMA syllabus is designed to develop five progressive competencies (CIMA calls them Learning Objectives), as illustrated in the

    diagram below. These five progressive skills and competencies are taken into account in setting the examinations.

    Knowledgeis what CIMA students are expected to know in terms of facts, theories, models, techniques, frameworks, calculations etc.

    (e.g. Definition and types of stakeholders)

    Comprehensionis what CIMA students are expected to understand. That is

    the history, background, strengths, weaknesses and links between other topics

    in the same syllabus. (e.g. Relationship between stakeholder analysis andMendelows matrix)

    Applicationis the ability to do something in practice. That is, CIMA students

    are expected to apply knowledge in different contexts. (e.g. applying

    Mendelows matrix to a given business scenario)

    Analysisis the ability of CIMA students to identify problems and suggest

    practical solutions. Students are expected to consider proposed solutions

    and then discuss issues arising from the application of such solutions. (e.g.

    Alternative strategies to manage stakeholders and issues arising out of such

    strategies)

    Evaluationinvolves the ability of CIMA students to identify possible solutionsand then discuss their strengths and weaknesses, so that they can then

    recommend and justify the most appropriate solution. (e.g. Recommending a

    course of action to manage stakeholders and justification for it)

    If you refer to the table of verbs hierarchy (see Appendix 2), the five Learning Objectives, and their associated skill levels, are closely

    linked to the exam verbs. For instance, the verb Explain is linked to the level 2 learning objective, comprehensionand the verb

    Discuss is linked to the level 4 learning objective, analysis.

    These verbs are usually found:

    In examination question requirements; and

    In the syllabus, more precisely, in Component Learning Outcomes (explained below)

    Therefore, the verb in the question requirement indirectly communicates the skill level students are expected to demonstrate in theiranswer. Similarly, the verb in the component learning outcome in the syllabus conveys a very important message to lecturers (and

    students too) about the nature and the level of skill you need to help students develop the knowledge / information (found in the

    indicative syllabus content) you teach. The knowledge / information in the indicative syllabus contentis usually in the form of facts,

    theories, models, techniques, frameworks, calculations etc.

    Knowledge

    Plan

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    5 - Evaluation

    4 - Analysis

    3 - Application

    2 - Comprehension

    1 - Knowledge

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    3

    Discuss the importance of post completion audit

    This is a Component Learning Outcome (CLO) from E2, Enterprise Management. The knowledge / information is post completion

    audit and you are expected to coach your students to demonstrate analytical skills with regard topost completion auditin the

    CIMA exam. This is simply because the verb Discuss in the above CLO is linked to analysis, a level 4 skill.

    Eachsubjectwithin the syllabus is divided into number of broad syllabus topicswith an assigned study weighting. The percentage

    weighting is intended as a guide to the proportion of study time each topic requires and also the proportion of marks allocated foreach topic in the examination.

    E1, Enterprise Operations

    The syllabus comprises the following syllabus topics and study weightings:

    A The Global Business Environment 20%

    B Information Systems 20%

    C Operations Management 20%

    D Marketing 20%

    E Managing Human Capital 20%

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    4CIMA Lecturer Guide for Effective Course Delivery

    Navigating the CIMA syllabusP1 C. PROJECT APPRAISAL (25%)

    Learning Outcomes

    On completion of their studies students should be able to:

    Lead Component Indicative syllabus content

    1. prepare information to support

    project appraisal.

    (a) explain the processes involved in making long-term

    decisions;

    (b) apply the principles of relevant cash flow analysis to

    long-run projects that continue for several years;

    (c) calculate project cash flows, accounting for tax and

    inflation, and apply perpetuities to derive end of project

    value where appropriate;

    (d) apply activity-based costing techniques to derive

    approximate long-run product or service costs appropriate

    for use in strategic decision making;

    (e) explain the financial consequences of dealing with long-

    run projects, in particular the importance of accounting for

    the time value of money;

    (f) apply sensitivity analysis to cash flow parameters to

    identify those to

    which net present value is particularly sensitive;

    (g) prepare decision support information for management,

    integrating financial and non-financial considerations.

    The process of investment decision making, including

    origination of proposals, creation of capital budgets, go/

    no go decisions on individual projects (where judgements

    on qualitative issues interact with financial analysis), and

    post audit of completed projects.

    Identification and calculation of relevant project cash

    flows taking account of inflation, tax, and final project

    value where appropriate.

    Activity-based costing to derive approximate long-run

    costs appropriate for use in strategic decision making.

    Need for and method of discounting.

    Sensitivity analysis to identify the input variables that

    most affect the chosen measure of project worth

    (payback, ARR, NPV or IRR).

    Identifying and integrating non-financial factors in long-

    term decisions.

    Methods of dealing with particular problems: the use of

    annuities in comparing projects with unequal lives and

    the profitability index in capital rationing situations.

    2. evaluate project proposals. (a) evaluate project proposals using the techniques of

    investment appraisal;

    (b) compare and contrast the alternative techniques of

    investment appraisal;

    (c) prioritise projects that are mutually exclusive, involve

    unequal lives and/or are subject to capital rationing.

    The techniques of investment appraisal: payback,

    discounted payback, accounting rate of return, net

    present value and internal rate of return.

    Application of the techniques of investment appraisal to

    project cash flows and evaluation of the strengths and

    weaknesses of the techniques.

    P1 D. DEALING WITH UNCERTAINTY IN ANALYSIS (15%)

    Learning Outcomes

    On completion of their studies students should be able to:

    Lead Component Indicative syllabus content

    1. analyse information to assess

    the impact on decisions of

    variables with uncertain values.

    (a) analyse the impact of uncertainty and risk on decision

    models that may be

    based on relevant cash flows, learning curves, discounting

    techniques etc;

    (b) apply sensitivity analysis to both short and long-run

    decision models to

    identify variables that might have significant impacts on

    project outcomes;

    (c) analyse risk and uncertainty by calculating expected

    values and standard

    deviations together with probability tables and histograms;(d) prepare expected value tables;

    (e) calculate the value of information;

    (f) apply decision trees.

    The nature of risk and uncertainty.

    Sensitivity analysis in decision modelling and the use of

    computer software for what if analysis.

    Assignment of probabilities to key variables in decision

    models.

    Analysis of probabilistic models and interpretation of

    distributions of project outcomes.

    Expected value tables and the value of information.

    Decision trees for multi-stage decision problems.

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    Check that you understand The five Learning Objectives

    The relationship between the Exam Verbs and Learning Objectives

    The syllabus navigation

    The importance of Component Learning Outcomes

    The importance study weighting

    Actions Study the syllabus. Carefully go through each Component Learning Outcome (CLO) of the CIMA paper you intend to teach.

    Identify the relevant Learning Objective (skill level) for each of the CLO, via the Exam Verb at the beginning of the CLO.

    Read the examiners article. This will help you to understand the approach in teaching and examiner expectations.

    Go through recent past exam papers. This will help you to understand the assessment strategy, style of questions and also will

    enable you to identify the Exam Verbs most frequently examined in that paper.

    Understand the Verbs used. In appendix 1, you will find a very useful article that will help you to understand the varied and

    specific course of actions warranted by each Exam Verb.

    Go through recent Post Exam Guides (PEGs). The PEGs are written by the examiner or the lead marker, and contain: marks

    allocation, common mistakes by students and the Component Learning Outcome examined for each exam question.

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    6CIMA Lecturer Guide for Effective Course Delivery

    PlanMost of our CIMA students are adult-learners, even so, they still tend to depend on their CIMA

    lecturers for study material, psychological support and direction. Therefore, careful and extensive

    planning and preparation is needed, prior to the face-to-face teaching sessions with students.

    One key decision would be how much face-to-face teaching time is required in the classroom.

    This depends on a wide variety of factors including , how much students can afford or will be

    prepared to pay; whether students are going to be full time or are employed; students prior

    knowledge of the subject matter / educational background; other challenges such writing skills etc. CIMA recommends 200 hours of

    study time in total per paper, but one hour of high quality lecturing equates to about 3 hours of private study time. In other words,

    if you plan 40 hours of face-to-face lecturing, this provides the equivalent of about 120 hours of the required 200 hours study time;

    students will then need to dedicate about 80 hours of their own time to personal study time. You need ensure that the face-to-face

    teaching time includes exam preparation by way of past paper question practice, mock exams etc. You may plan to balance this

    between homework and class-work.

    At the planning stage, another key decision you need to take is what teaching materials you are going to use in the classroom (this

    may have been already determined by the course provider / leader). In general, you have a number of choices, namely:

    a) CIMAs Learning Systems these are the only products endorsed by CIMA, and a good choice for a new tutor.

    b) Material produced by other reputable course providers.c) To create your own material if doing this, make sure they are exclusively produced for CIMA courses and strictly in line with the

    learning outcomes in the CIMA syllabus.

    Lesson planning involves preparing detailed Schemes of Work (SoW) covering the syllabus in full. The SoW will be very helpful in

    organising the teaching resources, classroom teaching, homework assignments etc. SoW need to be individually made for each CIMA

    paper you intend to teach, and need to be regularly updated to reflect syllabus changes, student feedback, and lessons learnt during

    the course delivery.

    In the SoW, each teaching session (say, 2 hours) is recommended to include:

    Component learning outcome(s) to be covered during the session.

    A list of CIMA past paper questions that examined the CLO(s). Tables analysing past papers by learning outcomes for each paper

    can be found in the CIMA website[insert link]

    Key terms. These are the core vocabulary students need to learn. Key points. These are what the students have to know (facts, theories, models, techniques, frameworks, calculations etc) as they will

    form the foundation of examination questions and therefore also answers.

    Teaching material. The relevant pages from the CIMA Study Text, CIMAstudy.com modules, your own course notes, presentations,

    mind maps etc to aid teaching the key points.

    List of CIMA past paper question(s) to practice during / at the end of the session.

    List of CIMA past paper question(s) for home / self practice.

    List of CIMA past paper question(s) to which students should write answers to time and submit to you for correction and feedback.

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    An extract of E2 paper SoW may appear as follows:

    Date(s)

    and

    Time

    Learning

    Outcomes

    Key Topics (models,

    theories, techniques,

    calculations)

    Reference (e.g. CIMAstudy.

    com modules / CIMA

    study systems chapters)

    Class Questions Homework

    Questions

    Discuss the

    nature of

    competitive

    environments

    Analysing

    competitors

    Accounting for

    competitors

    SWOT analysis

    May 2010 Q1

    (Full answer)

    Nov 2010 Q6b

    (Plan answer)

    Mar 2011 Q5

    (Full answer)

    May 2011 Q1

    (Lecturer feedback)

    Sep 2011 Q4

    (Self practice)

    Sep 2012 Q1

    (Self practice)

    Nov 2012 - Q7b

    (Self practice)

    Actions Refer to the relevant Self-Study Guide in the CIMA website. This will be a useful guide to preparing your SoW.

    Identify the number of face-to-face teaching hours available (for both teaching theory and practice questions).

    Breakdown into 2 3 hour teaching sessions.

    For each teaching session, identify:

    Component Learning Outcome(s)

    Key terms

    Key points

    Reference material, such as relevant pages from the CIMA Study Text

    Business examples (e.g. any relevant, but short news items, newspaper / magazine articles relating to the topic that will help

    students to understand the theory better)

    List of CIMA past paper question(s) to practice during / at the end of the session.

    List of CIMA past paper question(s) for home / self practice.

    List of CIMA past paper question(s) for which students will write answers to time and submit for you to correct and provide

    feedback.

    Read relevant Post Exam Guide for the above lists of past paper questions. This will give you deeper insight from the examiner

    how to plan answers, the allocation of marks and potential mistakes your students may make.

    Read relevant CIMA technical articles on CIMA website. These articles are written by examiners, experienced CIMA lecturers,

    technical experts etc, so you will be able to derive useful insights and a different perspective on the subject matter.

    Prepare teaching material such as presentations, your own course notes, mind maps etc.

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    8CIMA Lecturer Guide for Effective Course Delivery

    DeliveryYour behaviour as a teacher in the classroom can have an immediate and visible impact on

    student motivation. If you appear enthusiastic, presenting the information in an organised and

    interesting way, and showing a genuine interest in teaching, it will have an immense positive

    impact in maintaining students attention.Help your students to keep the end in mind. Keep reminding them (in almost every lesson) that

    your collective effort is about getting them through the exams. Often you may help them to

    reflect as to why they have embarked on CIMA exams and the rewards in life once they pass CIMA exams. Explicitly communicate to

    your students what they need to do to be successful and achieve their personal goals.

    It will be very useful to mention the Component Learning Outcome you will be working on during your teaching session, as you have

    identified in your SoW. Give students a list of past papers which examined that Component Learning Outcome and allow them to flip

    through the question requirements of those past paper questions. This will enable your students to see how the rest of your teaching

    will fit into passing the exam.

    Adult learners display greater enthusiasm and interest for a course if they can relate the content and course activities to their daily

    lives. By connecting the academic information to real-world experiences through newspaper articles or something that was on TV

    news will deepen their understanding of the material and allow your students to see the value of what they are learning.

    Vary your teaching methods. In addition to the conventional board and chalk teaching, you may use academic activities that get your

    students to actively participate in the class and allow for more immediate feedback. Problem-based learning, collaborative learning,

    experiments, etc will allow for greater student interaction and the opportunity for students to practice newly acquired skills and

    knowledge. Supplementing your lecture with guest lectures, a group discussion, or student presentations will add variety and hence will

    make your teaching more effective and enjoyable.

    All students like to interact with their peers, and many students claim to be inspired by competition. However, you must be careful not

    to create an environment that will lead to comparison, divisions, or irreverent dialogue among your students. Extremely competitive

    environments may induce performance anxiety which can impact learners experience and in turn will work against your efforts at

    motivation.

    Generally, adult learners learn well when they view the potential outcome to be of personal value to them. Therefore, it will be useful

    to give them a list of key terms and key points at the end of each teaching session.

    A feeling of achievement is more important to adult learners. Towards the end of your teaching session, it is useful to practice a past

    paper question from the list you provided at the beginning of the teaching session. Given the time constraint, you may just plan the

    answer or write a short part of the full answer to time. This enables them to get self-evaluation and motivate them take more action

    towards a sense of accomplishment.

    At the end of each subject topic, you may include a session in the scheme of work to revise that subject topic and practice more past

    paper questions / mock examination.

    Actions

    Design and use class surveys or diagnostic tests to get a sense of what students already know or believe about the CIMA coursethey are about to study. These can be used on the first day of class and also when introducing a new topic.

    Collect business examples so that you may relate current affairs to what you teach.

    Spend time with students whenever possible (say, before the session or during breaks) so that you may build a good rapport

    with your students and collect informal feedback.

    Collect mid-session feedback from students about your teaching methodology, exam preparation, classroom environment etc

    so that you may fine-tune your delivery for the rest of the course.

    Demonstrate genuine interest in teaching and be enthusiastic always.

    Have a regular conversation with the fellow CIMA lecturers to share your own teaching experience and learn from their

    teaching experience.

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    SupportCIMA students generally have busy life styles. They meet you face-to face only when they come

    to your lectures, yet they expect your support and guidance throughout the time leading to the

    exams.

    Some lecturers share their email address as the main mode of communication in between face-to-face teaching, and students are encouraged to clarify any doubts they have. You may send

    an email periodically, perhaps with some interesting business news you read or reminding them

    about their homework. If you think that it is practical, you may share a phone number, providing clear instructions when you will be

    available to take calls from students if they need any help from you.

    The best support you can offer is to help your students develop exam techniques and confidence towards the exam, Question practice

    is the key for exam confidence and exam success. Set past paper questions for home practice. Warn students of areas where they may

    go wrong in planning and writing their answer. The examiners comments in the Post Exam Guide will help you identify these.

    End of session revision and timed mock exams have proved very effective in exam success. The syllabus topics may be revised through

    question practice using relevant CIMA past papers, as all CIMA questions have gone through a thorough quality assurance process.

    Timed mock exams will enable students to gain near-exam experience in terms of reading time (20 minutes), question selection, time

    management etc.

    Recognising your students hard work and the effort they put into their learning will certainly motivate them. Correcting their

    homework assignments and returning them quickly and by constructively communicating both positive and negative feedback, you are

    able to acknowledge your students hard work while still encouraging them to strive for more. Although this requires time and effort on

    your part, it will provide you with valuable feedback as to whether students have understood your lesson and any areas they generally

    struggle with. It is helpful to maintain a record of student performance for home work practice questions in order to track students

    progress.

    Actions Create a separate email account to share with your students, through which you may maintain a dialogue between your face-

    to-face sessions. Organise end-session revision / exam preparation in order to develop exam techniques via question practice.

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    10CIMA Lecturer Guide for Effective Course Delivery

    ReviewStudent feedback is an important part of the review process. This will enable you to take

    corrective action in order to ensure that your students are both satisfied with your service

    and pass the CIMA exams. Further, the student feedback will help in future course planning,

    identification of problem areas and the development of appropriate action plans to address theissues raised.

    Encourage students to inform you of their exam results. This will enable you to maintain a record of students pass rates which in turn

    will help you in future target setting and overall appraisal of the success of your teaching.

    Actions Collect end-session feedback from the students and reflect upon what went well and areas for improvement, and take action

    accordingly.

    Maintain a record of exam results so that you will know how your teaching has helped students in their exams and any actions

    of improvement needed.

    ConclusionThis guidance is especially designed for lecturers who are new to teaching CIMA and offers only basic and overview guidance. If you

    need any specific technical support, including a dedicated Train the Trainer workshop for your college, you may contact CIMA via

    [email protected] through your CIMA course leader.

    The following support material is freely available in the CIMA website that will be very helpful in planning and delivering your lessons.

    CIMA syllabus

    Past paper questions

    Analysis of past paper questions by Component Learning Outcomes

    Post exam guides

    Suggested answers

    Articles from the examiner

    Technical articles from the examiner and experts

    Reading lists

    Short exam techniques videos

    All the best, and enjoy teaching CIMA.

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    Appendix 1This is an extract from an article by David Harris, who explains the importance of verbs in learning outcomes in the light of

    understanding the syllabus and exam questions. Read the full article at http://www.cimaglobal.com/Documents/Student%20

    docs/feb2010verbsarticle.pdf

    List As it says, just provide a list. Each of the items on your list should be expressed in terms of a full sentence, for clarity, but theres

    no need to go any further than that.

    State Again, pretty obvious. Just say what you need to say in a fairly concise manner. No need to explain or clarify, unless you think

    that what youve written isnt clear.

    Define This is really asking for a dictionary or textbook definition, but your own words can be used instead. Asking you to define

    something is simply a test of memory a pretty low level skill but if you use your own words youre actually doing describe or

    explain, which is fine.

    Describe A straightforward what it is statement. Think of it as the next step on from list or state. However, you might need a short

    paragraph, rather than a single sentence, depending on how complex or technical the issues are.

    Distinguish One or more lists. You can only distinguish between things, so there need to be two or more things given in the

    question. The trick here is only to list the features of each of the things that make them different from each other.

    Explain A tricky one. Quite often examiners ask you to explain something, but get a description instead. Think of it this way if

    you are asked to describe a dog, its easy: Furry animal, four legs, goes woof. Now explain a dog. See what I mean? You need more

    guidance as to what approach to take, or you need to decide on your own approach. Its not possible to explain what a dog is, but its

    easy to explain why people keep dogs as pets, or how a dog may be trained. If youre asked to explain something, use a paragraph:

    Write a sentence that makes your point, then write another to explain why the first sentence is so, or the consequences of the first

    sentence. If your point still isnt clear, write a third sentence that makes it clearer.

    Identify To do this, its really necessary to have a scenario. Its not really application of your knowledge, but more a selective use of

    it. Think of identify as being like explain in this situation. Go through what youve learned, and pick out only the bits that apply to

    the situation described in the question.Illustrate Easy. Give an example. If theres a scenario, give a relevant example. If not, pick whichever you like. Alternatively, you could

    draw a picture (we call them diagrams) or do a quick calculation by way of illustration (as in explain and illustrate what is meant by

    an adverse variance).

    Apply This verb is used quite a lot in the learning outcomes, but rarely in exam questions. In a learning outcome it means that youll

    have to do it for real, not just talk about it in theory. In the exam, youre more likely to be given a different (and more specific) verb

    from level 3.

    Calculate Obvious. Do the maths.

    Demonstrate A tough one. You need to prove something to be true, beyond any doubt, or show that it applies in the situation

    described, by giving evidence. This verb is most likely to be used in situations where there is one correct answer, rather than where you

    are expressing an opinion. Think of it as an explanation with an illustration.

    Prepare For this verb to be used, there has to be a fair amount of (often numerical) data in the question. You take the relevant

    data, process it (perhaps by calculation, but often just by rearranging it), then provide it in a particular format; for example, Prepare a

    balance sheet from the trial balance provided.

    Reconcile Another numerical one, this time asking you to prove that two things (often the results of calculations) are the same as, or

    are consistent with, one-another. Think about reconciling an Income Statement to two Balance Sheets.

    Solve Again, generally, calculating an answer to something. Literally, providing a solution. However, whereas calculate normally tells

    you how to do something, solve may leave you to choose the most appropriate method.

    Tabulate Obvious. Produce a two-dimensional table of results.

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    12CIMA Lecturer Guide for Effective Course Delivery

    Analyse Now were starting to get into the really difficult stuff. This is asking for a series of detailed explanations, often opinions

    rather than facts, each with an illustration (if appropriate). Think about analyse the published accounts: Calculate some ratios,

    explain what you think they mean, relate them to each other, relate them to the context of the question. Alternatively, what about

    analyse the variances? The same set of steps? I think so.

    Categorise A number of lists, with an explanation after each item saying why you put it in that particular list and not one of the

    others.

    Compare and contrast Fairly obvious - an explanation of the similarities and differences between two (or more) things. Compareand contrast a dog and a cat? Theyre both furry animals, but one goes woof and the other miaow.

    Construct Like prepare, but possibly with an explanation as to why you put things where you did.

    Discuss This is a tricky one. In order to discuss something, there needs to be an argument. In other words, you need two or more

    differing or opposing viewpoints. Also, any discussion should, if possible, end in a conclusion. Think about; advantages, disadvantages,

    conclusion. Or; reasons why, reasons why not, conclusion. Or; maybe this, may be that, conclusion. Can you discuss one viewpoint?

    Sure. Examiners often ask you to discuss the advantages of. Does that mean you have to do the disadvantages as well? No. Simply

    go through the advantages, saying whether they apply in this situation, or whether theyre each a major advantage or a relatively

    minor one.

    Interpret Literally, translating from one form of words to another, where the latter is more understandable than the former.

    Interpret is often the second stage of analyse. Think about variances again. In order to produce a variance analysis, first you calculatethe variances, then you interpret them. Got it?

    Prioritise Normally you will be asked to prioritise a series of issues/problems or options/actions. What you need to do is to use

    one or more appropriate ranking criteria (such as financial impact or urgency) to put the items into what, to you, seems a logical

    sequence for attention. You need to explain, unless its obvious from the question, or from earlier parts of your answer, what criteria

    you have used, and why. Youll also have to explain, for each item, why you put it where you did in the list of priorities.

    Produce This is really creative stuff. You start with very little (or nothing), and end up with the finished article. How about, given two

    Balance Sheets and an Income Statement, produce a Cash Flow Statement? Or, what about produce a report?

    Advise Tell them what you think they could, or should, do. Construct a good, comprehensive, argument that leads to one or more

    options for the owners or managers (normally) to consider pursuing. An evaluate with a recommend it doesnt get any more difficult

    than this.

    Evaluate The second of our top level verbs, and another tricky one. Think of evaluate as a higher level discuss. It might mean

    calculations, but it might not. You can say how valuable something is in qualitative terms, as well as monetary. This is easier to

    illustrate than to explain, so Ill give an example later.

    Recommend Just that. Tell them what to do. Often, when recommend is used in an exam question, its the last requirement. If there

    are three requirements (a, b and c), you might find that part (a) says explain or identify, part (b) says discuss or evaluate, and

    part (c) says recommend. Are these the three stages of recommend answer? I think so. If you get an exam question that asks you to

    recommend, without any preceding requirements to identify and evaluate, you need to do a series of things; identify and explain any

    reasonable options, evaluate each, conclude and recommend. Once again, notice how you are breaking a high level verb down into a

    series of steps, using verbs from lower in the hierarchy.

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    Appendix 2LIST OF VERBS USED IN THE QUESTION REQUIREMENTS

    A list of the learning objectives and verbs that appear in the syllabus and in the question requirements for each question in this paper.

    It is important that you answer the question according to the definition of the verb.

    LEARNING OBJECTIVE VERBS USED DEFINITION

    1 KNOWLEDGE

    What you are expected to know. List Make a list of

    State Express, fully or clearly, the details of/facts of

    Define Give the exact meaning of

    2 COMPREHENSION

    What you are expected to understand. Describe Communicate the key features

    Distinguish Highlight the differences between

    Explain Make clear or intelligible/State the meaning or Purpose of

    Identify Recognise, establish or select after Consideration

    Illustrate Use an example to describe or explain Something

    3 APPLICATION

    How you are expected to apply your

    knowledge.

    Apply Put to practical use

    Calculate Ascertain or reckon mathematically

    Demonstrate Prove with certainty or to exhibit by practical means

    Prepare Make or get ready for use

    Reconcile Make or prove consistent/compatible

    Solve Find an answer to

    Tabulate Arrange in a table

    4 ANALYSIS

    How you are expected to analyse the

    detail of what you have learned.

    Analyse Examine in detail the structure of

    Categorise Place into a defined class or division

    Compare and contrast Show the similarities and/or differences between

    Construct Build up or compile

    Discuss Examine in detail by argument

    Interpret Translate into intelligible or familiar terms

    Prioritise Place in order of priority or sequence for action

    Produce Create or bring into existence

    5 EVALUATION

    How you are expected to use your

    learning to evaluate, make decisions or

    recommendations.

    Advise Counsel, inform or notify

    Evaluate Appraise or assess the value of

    Recommend Propose a course of action

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