MONGE E O EXECUTIVO

download MONGE E O EXECUTIVO

of 12

Transcript of MONGE E O EXECUTIVO

  • 7/23/2019 MONGE E O EXECUTIVO

    1/12

    QUATRO AES PARA VOC IMPLEMENTAR O ESTILODE LIDERANA DO LIVRO O MONGE E O EXECUTIVO

  • 7/23/2019 MONGE E O EXECUTIVO

    2/12

    Mais de quatro milhes de pessoas noBrasil esto dizendo para os seus

    lderes qual estilo

    de lideranaque elas querem.

  • 7/23/2019 MONGE E O EXECUTIVO

    3/12

    ! #$%&'( )# *&)+ ! #$%&' ' $()'*+,-.$ , -. #$%&'( )# *&)+ /-#%()($ 01$ 2($%+34+.($ )# %#35 %+0%( 0+*&)+ 6#$$(+' 5 /-+0%( 0+ *&)+63(7&$$&(0+'5 6(3 &$$( #$$# %#.+ +%3+&

    %+0%+$ 6#$$(+$5 8+9#0)( :(. /-# #$%#'&*3( 6#3.+0#;+ #0%3# ($ == $#.+0+$:(0$#:-%&*+$? @A $B( C .&'DE#$ )# '&*3($*#0)&)($ 0( F3+$&'? G',. )&$$(5 %()($01$ %#.($ -. 6(-:( )# H(02# #. 01$.#$.($ # -. 6(-:( )# IJ#:-%&*(?G'2-0$ $# &)#0%&7&:+. .+&$ :(. ( K#&%(:(0%#.6'+%&*(5 :(. + $+L#)(3&+ )(H(02#5 (-%3($ $# &)#0%&7&:+. :(. +8(3;+ )( #J#:-%&*(5 ( 8(:( 0+ +;B(5 (6'+0#K+.#0%(5 ( :-.63&.#0%( )#.#%+$ # + #0#32&+ 6+3+ '&)#3+3 #/-&6#$?

    M(3 &$$(5 :+L# +$ 6#32-0%+$N M(3/-#0B( :(0$#2-&.($ +6' &:+3 #$$+.#%()('(2&+ #. 0($$( )&+ + )&+O P(.(+'2( %B( $&.6'#$ 6()# $#3 %B( )&74:&' )#

    $#3 +6'&:+)(O

    Q3#.($ #J6(3 C 6&'+3#$ 8-0)+.#0%+&$6+3+ +K-)+R'( + &.6'#.#0%+3 ($63&0:46&($ )( '&*3( #. $#- )&+ + )&+ #8+9#3 )#'#$ -. DAL&%(5 -. #$%&'( )#*&)+?

    O Livro O Monge e O Executivo que

    aborda o conceito de liderana servidoraficou 10 anos seguidos entre os mais

    vendidos.

    liderana servidora

  • 7/23/2019 MONGE E O EXECUTIVO

    4/12

    "Escutaro outro prestarateno nos detalhes"

    1

  • 7/23/2019 MONGE E O EXECUTIVO

    5/12

    S#2-0)( S%#*#0 P(D#05 + .+&(3&+ )+$ 6#$$(+$ $#63#(:-6+. #. #$:-%+3 8(:+)+ #. 3#$6(0)#3 +( (-%3(5.+$ +( :(0%3A3&( )&$$(5 #$:-%+3 +%&*+.#0%# , #0%#0)#3 (/-# + 6#$$(+ /-#3 )&9#35 (- $#K+5 &0%#363#%+3 ( /-# #'+#$%A 8+'+0)(? TB( , 3+3+ +$ *#9#$ /-# 0B( #$6#3+.($ +6#$$(+ %#3.&0+3 )# 8+'+3 # KA #$%+.($ 8(3.-'+0)( ( /-#/-#3#.($ 3#$6(0)#3 6+3+ :(0*#0:#R'+5 +0%#$ .#$.( )##$:-%+R'+? P(.( 6($$( :(0*#0:#3 +'2-,. + 8+9#3 ( /-# ,

    .#'D(35 (- +$$-.&3 ( /-# #- /-#3( $# 0B( #$:-%#& ( /-##'+ %#. + )&9#3O

    I$:-%+3 0B( , -.+ %+3#8+ 8A:&'5 , -. 63(:#$$( /-# 3#/-#3)#)&:+;B(5 #J#3:4:&( # 6+:&U0:&+5 63&0:&6+'.#0%# 6+3+6#$$(+$ :(. ( 6#37&' )# -. %#.6#3+.#0%( 8(3%#5 /-#+63#$#0%+. )&7&:-')+)# #. 3#:#L#3 ( 0B( :(.(3#$6($%+5 +/-#'+$ /-# $B( $#.63# +$ 63&.#&3+$ + 8+'+3 #+$ V'%&.+$ + 6+3+3 )# 8+'+3 # /-# 0(3.+'.#0%# #$%B( W83#0%# )+$ :(&$+$?

    Q0:'-$&*# 6+3+ 01$5 X4)#3#$5 /-# %#.($ -.+ 6($&;B( .+&$

    +%&*+5 .+&$ )&0Y.&:+5 +:($%-.+)($ + )+3 6+'#$%3+$ # +8+'+3 #. 6VL'&:(5 #$:-%+3 +%&*+.#0%# , -.+ %+3#8+ )&74:&'# )#$+7&+)(3+5 6(&$ +:D+.($ /-# :(0*#0:#.($ +$6#$$(+$ 8+:&'.#0%# # 6(3 &$$( %#0)#.($ + 0B( #$:-%AR'+$?

    G #$:-%+ D(K# , 8-0)+.#0%+'5 #$:-%+3 ( (-%3( , .#%+)#)+ 3#$('-;B( )( 63(L'#.+5 )#&J+3 ( (-%3( 8+'+3 , +:#3%#9+ /-# *(:U &3A 8(3.-'+3 -.+ L(+ 3#$6($%+5 +:#3%#9+ /-# *(:U &0%#363#%(- + 0#:#$$&)+)# /-# + 6#$$(+%#.?

    G63#0)#.($ +( '(02( )( %#.6( /-# %#.($ )(&$ (-*&)($

    # -.+ L(:+5 K-$%+.#0%# 6+3+ (-*&3 )-+$ *#9#$ .+&$ )(/-# 8+'+.($? I &$$( , -. %3#&0+.#0%(5 *+.($ 0($6('&:&+0)(5 :3&+0)( + +%&%-)# )+ #$:-%+? I. -. .-0)((0)# %()($ L-$:+. + +;B( , 0#:#$$A3&( 6+3+35 #$:-%+3 #3#7'#%&3 6+3+ 3#$6(0)#3? H-&%+$ 6#$$(+$ $# +63(J&.+. )#01$ 0B( 0#:#$$+3&+.#0%# 6+3+ (-*&35 .+$ 6+3+ $#3#.(-*&)+$?

    Z&:+ + /-#$%B(N I. %()+$ +$ A3#+$ )# 0($$+$ *&)+$5#$%+.($ 8+'+0)( .+&$ (- (-*&0)( .+&$O

    [G #$:-%+ , 8-0)+.#0%+'5 #$:-%+3 ( (-%3( , .#%+)#)+ 3#$('-;B( )( 63(L'#.+5 )#&J+3 ( (-%3( 8+'+3 , +:#3%#9+ /-# *(:U &3A 8(3.-'+3 -.+ L(+ 3#$6($%+5 +:#3%#9+ )# /-# *(:U &0%#363#%(- + 0#:#$$&)+)# /-#+ 6#$$(+ %#.?[

    escutar

  • 7/23/2019 MONGE E O EXECUTIVO

    6/12

    "Liderarpelo exemplovale mais que qualquer discurso"

    2

  • 7/23/2019 MONGE E O EXECUTIVO

    7/12

    ! '4)#3 %#. /-# )+3 #J#.6'( +0%#$ )# )&$%3&L-&3%+3#8+$? S# 0B( )+.($ ( #J#.6'(5 :(.( 6()#.($/-#3#3 :(L3+3 +'2-,.O

    G 63&.#&3+ '#& )+ '&)#3+0;+ ,N S# 0B( +:3#)&%+.($ 0('4)#35 0-0:+ &3#.($ +:3#)&%+3 0+$ 6+'+*3+$ )#'#? TB(+)&+0%+ )+3 )&$:-3$($ &0:34*#&$5 #$:3#*#3 #R.+&'$

    L#'4$$&.($5 $# 0B( $(.($ :+6+9#$ )# 6+$$+3:3#)&L&'&)+)#5 $# +$ 6#$$(+$ 0B( 6($$-#. +).&3+;B(6(3 01$? I 6+3+ :(0/-&$%+3 %()+ #$$+ :3#)&L&'&)+)#)#*#.($ +2&3 )&+3&+.#0%#5 :(. :(&$+$ $&.6'#$5 :(.6#/-#0+$ +;E#$5 %+&$ :(.(5 $#3 .+&$ 2#0%&'5 $#3 .+&$D-.&')#?

    P(. + 83#/-U0:&+ )#$$+$ +;E#$5 &$$( $# %(30+3A -.DAL&%(5 # 7&:+3A &0:(36(3+)( #. 0($$+ 6#3$(0+'&)+)#5# )#6(&$ )# -. %#.6( :(0$%3-&3A 0($$( :+3A%#3 # +4$&.5 +$ 6#$$(+$ &3B( +:3#)&%+3 0( /-# $(.($ # 0B( 0(/-# )&9#.($? P(.#:#.($ 6(3 01$5 :(.#:#.($ +

    .-)+3 +$ 0($$+$ +%&%-)#$ )&A3&+$5 3#$6#&%+0)( .+&$+$ 6#$$(+$ /-# 0($ 3()#&+.5 +K-)+0)( ( (-%3( $#./-#3#3 0+)+ #. %3(:+? G$ 6+'+*3+$ :(0*#0:#.5 .+$ (#J#.6'( +33+$%+?

    ! *#3)+)#&3( '4)#3 , D(0#$%( # )#)&:+)(? TB( #J&$%#0#0D-. 0#21:&( )# $-:#$$(5 0#0D-.+ 8+.4'&+ )#$-:#$$(5 0+ /-+' ( '4)#3 0B( %#0D+ $# )#)&:+)( .-&%(?\#)&:+;B( , *(:U :D#2+3 #. :+$+ +$ ] )+ 0(&%#5:+0$+)(5 /-#3#0)( %(.+3 -. L+0D(5 )(3.&3 # +(&0*,$ )&$$( &3 L3&0:+3 :(. ( $#- 7&'D(5 )#)&:+;B( ,+:(3)+3 +$ > )+ .+0DB 6#2+3 )(&$ ^0&L-$ 6+3+ :D#2+3+( %3+L+'D( # %3+L+'D+3 :(.( 0-0:+ %3+L+'D(- 0+ $-+*&)+?

    _S#K+ ( '4)#3 /-# *(:U 2($%+3&+ /-# ( $#- '4)#3 8($$#`R8+;+ 6+3+ ($ (-%3($ ( /-# *(:U 2($%+3&+ /-# 7&9#$$#.6+3+ *(:U5 )U ( #J#.6'(a

    ! :+.&0D( .+&$ 23+0)&($( 6+3+ $# *&*#3 :(. D(03+0#$$# .-0)( , $#3 + 6#$$(+ /-# 7&02&.($ $#3? S#3 +6#$$(+ /-# +$ *#9#$ &)#+'&9+.($5 :(. 6#/-#0+$+;E#$ #. 0($$( )&+R+R)&+?

    _S#K+ ( '4)#3 /-# *(:U 2($%+3&+ /-# ( $#-

    '4)#3 8($$#5 8+;+ 6+3+ ($ (-%3($ ( /-# *(:U2($%+3&+ /-# 7&9#$$#. 6+3+ *(:U5 )U (#J#.6'(a`

    exemplo

  • 7/23/2019 MONGE E O EXECUTIVO

    8/12

    Relacionar criar laos"

    3

  • 7/23/2019 MONGE E O EXECUTIVO

    9/12

    I$$+ %#3:#&3+ +;B( , + L+$# )# %()( ( '&*3( _! H(02# # ( IJ#:-%&*(`?

    G #%&.('(2&+ )+ 6+'+*3+ 3#'+:&(0+3 , :3&+3 '+;($? P3&+.($ '+;($ ( %#.6( %()(5 )#$)# (.(.#0%( )( 0($$( 0+$:&.#0%( +%, 0($$( V'%&.( $-$6&3( )# *&)+? P3&+.($ '+;($5 (- $#K+50($ 3#'+:&(0+.($ /-+0)( #J#:-%+.($ %+3#8+$? M+3# 6+3+ 6#0$+35 (0)# *(:U 6+$$+ + .+&(36+3%# )( $#- %#.6(O b#3+'.#0%# 6+$$+.($ .-&%+$ D(3+$ )( 0($$( )&+ 0( %3+L+'D(5 # ( /-#63#:&$+.($ +63#0)#3 , /-# )-3+0%# + #J#:-;B( )+$ %+3#8+$5 #0/-+0%( #$%+.($ :-.63&0)(:(. 0($$+$ (L3&2+;E#$5 #$%+.($ :3&+0)( '+;($5 :(0$%3-&0)( 3#'+:&(0+.#0%(?

    c-+0%($ .+-$ 3#'+:&(0+.#0%($ :3&+.($ 0( )#:(33#3 )# 0($$+$ *&)+$ /-# 6#$+ $(L3# 01$5$(L3# 0($$+$ +%&%-)#$5 01$ K-'2+.($ ( %#.6( %()(5 0B( 3#$6#&%+.($ + (6&0&B( )($ (-%3($5/-#3#.($ $#.63# 8+9#3 +/-&'( /-# )#$#K+.($ # #$/-#:#.($ )( 63&0:&6+'N ( 3#$6#&%(5 /-# ,+ L+$# )( 3#'+:&(0+.#0%(?

    ! '&*3(5 _G$ > '&02-+2#. )( +.(3` )# b+3d PD+6.+05 )#.(0$%3+ /-# 6+3+ $# :3&+3 -.3#'+:&(0+.#0%( , 63#:&$( #0%#0)#3 ( (-%3(5 #$%+3 $(L3# + .#$.+ %#0)+5 #0%3+3 0+ *&)+ )((-%3(5 #0%3+3 0( &0%#3&(3 )( (-%3(? H-&%+$ *#9#$ 8+9#.($ + '#&%-3+ +%3+*,$ )($ ('D($ :+30+&$5.+$ +( #0%3+3.($ 0( (-%3( 6+$$+.($ + *&*#3 + #$$U0:&+ )+ *&)+5 /-# , 3#'+:&(0+3?

    \#*#.($ (L$#3*+3 ( (-%3(5 # :(. &$$( #0%#0)#3 /-+' + '&02-+2#. /-# #'# $# $#0%# +.+)(5 #)# /-# 8(3.+ )#.(0$%3+ ( +.(3? SB( > +$ '&02-+2#0$N

    M+'+*3+$ )# +7&3.+;B(N c-+0)( #'(2&+.($ ( (-%3(5 /-+0)( +6(&+.($ ( 63(K#%( )( (-%3(5/-+0)( .(%&*+.($ ( (-%3( + $#3 .#'D(3? M+'+*3+$ )# +7&3.+;B( , /-+0)( :(0%3&L-( 6+3+ ((-%3( $# $#0%&3 L#.?

    e(/-# 74$&:(N G'2-.+$ 6#$$(+$ $1 $# $#0%#. +.+)+$ /-+0)( *(:U ($ +L3+;+5 /-+0)( #J&$%#( %(/-#? TB( 0#:#$$+3&+.#0%#5 (- $(.#0%# ( %(/-# $#J-+'5 .+$ $&.5 -. $&.6'#$ 2#$%(+:(.6+0D+)( )# -. %(/-# 74$&:(?

    M3#$#0%#N G'2-.+$ 6#$$(+$ $1 $# $#0%#. +.+)+$ 3#:#L#0)( 63#$#0%#$5 (- $1 )#.(0$%3+. ($#- +.(3 )+0)( 63#$#0%#$ ? TB( , 0#:#$$A3&( /-# $#K+. :(&$+$ )# 23+0)# *+'(3 # $&.6#/-#0+$ '#.L3+0;+$ /-# 3#.#%#. W 6#$$(+ /-# #'+ 8(& '#.L3+)+?

    e#.6( )# /-+'&)+)#N f #$%+3 :(. + 6#$$(+5 , 7&:+3 63#$#0%# #. )&*#3$($ .(.#0%($? S#.0#:#$$&)+)# )+ 8+'+5 .+$ ( $&.6'#$ _#$%+3 +/-&`?

    S#3*&3N G +3%# )# $#3*&35 :(0D#:#3 + 8-0)( + 0#:#$$&)+)# )( (-%3( # $#0%&3 ( +.(3 0+ )(+;B(?

    G'2-.+$ 6#$$(+$ )#.(0$%3+. ( +.(3 :('(:+0)(R$# W )&$6($&;B( )( (-%3(5 #$%+0)( $#.63#+ 83#0%# 6+3+ +K-)+3 0( /-# 8(3 63#:&$(?

    G )&:+ 6+3+ #$$+$ '&02-+2#0$ )( +.(3 , :(0D#:#3 + 8-0)( +$ 6#$$(+$ /-# .+&$ $# 3#'+:&(0+.:(. *(:U # #0%#0)#3 + .+0#&3+ :(. /-# #'+ 3#:#L# ( +.(3 # $-+ 8(3.+ )# )#.(0$%3+3 #$$#+.(3?

    G.(3 0B( , $#0%&.#0%(5 +.(3 , :(.6(3%+.#0%(5 , +%&%-)#? P3&+3 '+;($ 0B( 6()# $#3$(.#0%# L+$#+)( 0( /-# *(:U $#0%# 6#'( (-%3(5 .+$ $&.5 #. %#3 +%&%-)#$ 8+*(3A*#&$ 6+3+ $#:(0$%3-&3 L(0$ 3#'+:&(0+.#0%($?

    Z&:+ + 3#7'#JB(N ! /-# *(:U *+& 8+9#3 D(K# 6+3+ .#'D(3+3 $#-$ 3#'+:&(0+.#0%($O

    S+&L+ /-#5 L(0$ 3#'+:&(0+.#0%($ 0($ )B( /-+'&)+)# )# *&)+a

    _b#3+'.#0%# 6+$$+.($ .-&%+$D(3+$ )( 0($$( )&+ 0(%3+L+'D(5 # ( /-# 63#:&$+.($+63#0)#3 , /-# )-3+0%# +

    # J # : - ; B ( ) + $ % + 3 # 8 + $ 5#0/-+0%( #$%+.($ :-.63&0)(:(. 0($$+$ (L3&2+;E#$5#$%+.($ :3&+0)( '+;($ 5:(0$%3-&0)( 3#'+:&(0+.#0%(?`

    relacionamento

  • 7/23/2019 MONGE E O EXECUTIVO

    10/12

    4"Elogiar apreciaras pessoas"

  • 7/23/2019 MONGE E O EXECUTIVO

    11/12

    I'(2&+3 , +63#:&+3 +$ 6#$$(+$? ! '4)#3 .-&%+$ *#9#$+:3#)&%+ 0B( %#3 %#.6( 6+3+ +63#:&+3 /-#. #$%A +($#- 3#)(3? G23+)#:#3.($ W$ 6#$$(+$ +( 0($$( 3#)(3, ( :+.&0D( 6+3+ :(0/-&$%+3 ($ :(3+;E#$ # .#0%#$?S+L#.($ /-# ($ 3#'+:&(0+.#0%($ /-# :3&+.($ 0+*&)+5 $#0)( 3#'+;E#$ #$%3&%+.#0%# 63(7&$$&(0+&$ (-

    0B(5 3#63#$#0%+. .-&%( .+&$ /-# :(0%3+%($ (-:(.63(.&$$($5 # + 6#$$(+ W /-+' #- .# #0*('*( $1$+L#3A )&$$( $# #- )#.(0$%3+3 #$$+ 23+%&)B(5 $# #-)#.(0$%3+3 + #'+ ( /-+0%( #'+ , &.6(3%+0%# 0+.&0D+ *&)+ # #'(2&+3 $#-$ 8#&%($?

    M+3+ -. '4)#35 ( #'(2&+3 )#*# $#3 .-&%( .+&$ )( /-#-. $&.6'#$ (L3&2+)(5 )#*#.($ $&. )#.(0$%3+30($$+ 23+%&)B( 6#'+ 6#$$(+5 #J6'&:+3 )# 8(3.+ :'+3+( 6(3/-# #$%+.($5 (- $(.($ 23+%($ W #'+?

    G$$&. :(.( ($ (-%3($ 6&'+3#$ KA :&%+)($ +:&.+5

    $+L#.($ /-# &$$( 0B( , -.+ %+3#8+ 8A:&'5 /-# 3#/-#3-. 6(-:( )# #J#3:4:&( # %3#&0(5 # :(.( %-)(5 :(.6#/-#0+$ +;E#$ ( #'(2&+3 %+.L,. +:+L+ $#%(30+0)( -. DAL&%(?

    ! +.(3 /-# :(0:#3%+ , +/-#'# /-# )#$:(0:#3%+5#0%B( *+.($ )#$:(0:#3%+3 +$ 6#$$(+$ :(. #'(2&($?G'&A$5 /-+0)( + 2#0%# #'(2&+5 :3&+.($ :3,)&%($ 6+3+:3&%&:+35 # +$$&.5 /-+0)( :D#2+3 + D(3+ )# :3&%&:+3(- :D+.+3 + +%#0;B(5 + 6#$$(+ *+& +:3#)&%+3 0( /-##$%+.($ 8+'+0)(5 6(&$ %#.($ :3,)&%( #.(:&(0+' 6+3+&$$(?

    g.+ 3#:(.#0)+;B( 6+3+ )#.(0$%3+3 23+%&)B( W+'2-,. N M#2-# -.+ 8('D+ )# 6+6#'5 :('(/-# ( 0(.#)# >5

  • 7/23/2019 MONGE E O EXECUTIVO

    12/12

    Experimente na prticaa Liderana Servidora

    www.treinamentoomongeeoexecutivo.com

    http://www.treinamentoomongeeoexecutivo.com/