Business and IT Transformation Suite

iServer is a comprehensive enterprise repository for governance, collaboration and analysis.

It offers out the box support for a number of industry best practices, standards and methods.

Recognized for “providing thought leadership prebuilt into the products"

Background

28 Countries410Customers

92% Customers Retained

5/5 ProductStrategy Scoring*

30% Annual customer base growth

* Forrester Wave 2015

Our Corporate Vision for Business and IT Transformation

6 Core Business and IT Management Domains

De-facto Standards and FrameworksAccelerate Change

Domains and Standards are Converging

6 Core Domains Supported by One Common Platform

ERP

Process

Management

Governance

Risk &

Compliance

Enterprise

Architecture

Business

Process

Analysis

TOGAF

COBIT

ASAP*

LEAN

BPMN

IT Portfolio

Management

Project

Portfolio

Management

PRINCE 2

PMBoK*

APM

TPM

IT4IT

ITIL

ENTERPRISE CHALLENGES

Identifying and understanding enterprise challenges and complexity

Changes are complex across the Enterprise

Disorganised silos of Enterprise Content

Disparate teams with Interrelated Content

Lack of Business visibility

Diverse content ownership and approval

Globally Connected Teams

CHALLENGES

Enterprise Challenges

ANALYZE, TRANSFORM

• Manage Change

• Assess Impact

• Reduce Complex processes

• Report and Analyse

MANAGE, GOVERN

• Centralize Information

• Customize to your Enterprise

• Enforce Frameworks & Standards

• Organise Business/IT data

ENTERPRISE REPOSITORY

SHARE

• Embed Content

• Connect Teams

• Transfer Knowledge

• Socialise Change

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Enterprise Challenges

Internal and External Influences

Three common business scenarios that influence the complexity of an organization

Mergers & Acquisitions Technology Disruption Business Disruption

Examples include:

DigitalizationCloud Enablement

Big DataMobile and Social Media

Regulation, Legislation & Compliance

Business Objectives include:

Increase Market ShareEconomies of ScaleVertical/ Horizontal

Integration

ENTERPRISE REPOSITORY

Decision support by embedding a repository, capturing and interrelating enterprise building blocks

Enterprise Repository

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What is an Enterprise Repository?

An Enterprise Repository consists of:

• An Architecture repository including solutions, portfolios, requirements and architectural designs

• Supporting external information such as standards and frameworks, reference models and an independent architecture board

Architecture Repository

Solution Repository

Requirements Repository

Standards & Frameworks

Reference Architectures

Centres of Excellence (CoE’s)

Business Elements:

Core Information Stored in an Enterprise Repository

Enterprise Repositories store a range of business and technology information, including;

…as well as meta-data and relationships for each of these elements.

Technical Elements:

…But this Information needs Context

• Complexity increases as a result of interrelationships and dependencies, and as the volume of information increases. External influences also influence complexity.

• Understanding the interrelationships between the business and technical landscapes is required to analyse the impact of change

• Tool support (an Enterprise Repository) is required to manage and maintain this complexity

Support Structures for an Enterprise Repository

A successful enterprise repository requires support structures

A supporting culture

Management and leader support

Integrated processes and functions

INSIGHTS, OPPORTUNITIES AND SOLUTIONS

Use the repository to identify and understand issues, seek opportunities and solutions

Scenario: Mergers and Acquisitions

Mergers & Acquisitions

1. Increase Market Share

2. Economies of Scale

3. Vertical/ Horizontal Integration

Context• Amalgamation of two or more organizations

• May or may not be in the same line of business or offering the same products and services

Potential Business Impact

Potential Technical Impact

Insights,

Opportunities & Solution

• Duplication and redundancy of services, capabilities

• Misaligned processes, goals and objectives

• Integration and synchronization requirements of systems

• Redundant systems and applications

• Map organizations to a common baseline point of reference

• Gap and redundancy analysis of services, processes, capabilities etc.

• Rationalization

Repository Support for M&A

Mergers and Acquisitions can represent a large change to organizations as services and processes are amalgamated, integrated and rationalized

Example Approach

• Identify the level of analysis to focus on, for example capabilities, processes or technology

• Map each organization to a common reference model (based on level of analysis), identifying gaps and overlaps

• Document consolidated reference model with selected target organization

Enterprise Repository Tools

Meta-Data Management

Diagramming CataloguesCentral

RepositoryRoadmaps

Repository Support for M&A

Scenario: Business and Technology Disruption

Technology Disruption

• Digitalization• Cloud Enablement• Big Data• Mobile• Social Media

Business Disruption

• Regulation• Legislation• Compliance• Market Trends

Context

Potential Business Impact

Potential Technical Impact

Insights,

Opportunities & Solution

• New or existing technologies that impact the way the business is run, the way products or services are offered or the way customers are serviced.

• Regulations and legislation that constrain the business and operations.

• Required change to business model

• Disrupting processes and service channels

• Incompatible legacy systems

• Demand for real time processes and reporting

• Mobile and touch first

• Asses the organizational impact of new regulation and technologies early

• De-couple systems and technology from operations and the business model (service-based architecture)

Repository Support for Technology Disruption

Technology disruption represents an external influence on business strategy and operations

Examples

• Digitalization

• Cloud Enablement

• Big Data

• Mobile and Social Media

Approaches

• Top-Down analysis focussing on Business Capabilities or Project Portfolios

• Bottom-Up analysis focussing on Business Processes or Application landscape

Enterprise Repository Tools

Meta-Data Management

Impact Analysis

Catalogues RoadmapsOnline Portal

Central Repository

Business Intelligence

Explaining Techniques for Managing Disruption

Function/ Capability

Process

Understanding disruption at different levels (domains) of analysis is important.

Programs may be focussed on maturating or changing capabilities.

Projects may be initiated to change applications or processes

Technology

Program/ Project

Requirements

Application/ Data

Understand the Impact of Project Portfolios

Example:• Digitalize Human Resource

Operations

Question• What is the organizational

impact of a program?

Approach• Project focussed top-

down

Program/ Project

Identify and Analyse Impacted Capabilities

Question• What business

capabilities are impacted by change?

• Which critical capabilities are not ‘future-proof’?

Approach• Business focussed top-

down approach to assess impact on- and agility of capabilities

Function/ Capability

Investigate Processes Impacted

Question• How will operational

processes be impacted by disruption?

Approach• Business focussed bottom-up

approach to identify target state process

Process

Impact on Application Landscape

Question• Which applications are

redundant and which applications are changing?

Approach• Technology focussed

top-down approach to analyse the business and technology fit of the application landscape

Application/ Data

Repository Support for Regulation and Compliance

Approach

• Document regulatory requirements and measures, relate them in an organization context

• Report and generate compliance document for efficient compliance audit

Enterprise Repository Tools

Meta-Data Management

Impact Analysis

Online Portal

Central Repository

Hierarchy Views

Document Generation

PLANNING AND ROADMAPS

Acting on Insights, implementing solutions and managing change

Roadmapping: Project Capability Impact

Planning and road-mapping change initiatives to understand the impact on capabilities over time.

Roadmapping: Enterprise Application Roadmap

A ‘one page’ enterprise level roadmap provides leaders with a single view of change including the baseline and target states

Heatmap critical applications, as well as their business and technical fit.

Roadmapping: Application Landscape Impact

Analyze thechange of the Application or Technology Landscapes over time

Roadmapping: Application Lifecycle Management

View application phases over time to understand stats and support

BUSINESS BENEFITS

Qualifying the business benefits of EA repository based planning

Strategic Alignment

Aligning projects and change to the business strategy is important to ensure return on investment (ROI) and efficient resource allocation

A single view showing project prioritization, project roadmap and alignment with the value chain

Understanding the Impact of Change

Understanding the impact of change is a key capability of change management

The analysis looking at projects or work packages, and their relationships (impact) to capabilities, outcomes and goals, or locations

Functional Benefits of an Enterprise Repository

Change Impact Analysis

Multiple Levels of Analysis

Support Multiple Viewpoints

Collaborate & Share

Analyze & Transform

Manage & Govern

Resource Allocation

Collaboration

Accelerated Design

Standardization & Consistency

Governance & Compliance

Increased User Productivity

Targeted Analytics &Reporting

Dependency Management

Concurrency Support

End-to-End Strategic View

Business Outcomes for Leaders

Bridging Organization Silos

Enabling an Agile Organization

Providing Decision Support

White Papers PostersStarter Packs

with Visio Templates

ArchiMate 3.0

TOGAF 9.1

IT4IT

Pick up your free USB key with resources!

Resources

Business and IT Transformation Suite

Thank You!

Q & A

Enterprise Repository support for Insights & Solutions

An Enterprise Repository ‘toolbox’ contains tools that supports insights, opportunities and solutions:

Meta-Data Management

Relationship Traceability

Diagramming

Impact Analysis

Catalogues

Roadmaps

Online Portal

Hierarchy Views

Document Generation

Data Import

Business Intelligence

Central Repository