Uma Peddi Email: umardy@hotmail.com Phone: +302 229 0307

QA Lead /Analyst

Expert in Automated Testing | Manual Testing Experience | 12-Year Record of Proven Results QA Lead /Analyst with full system development lifecycle experience, including designing, developing and

implementing test plans, test cases and test processes fueling swift corrective actions, significant cost savings and fault-free audits.

Qualifications include nine years of QA software testing experience and three years of software development and user-acceptance testing experience.

Backed by strong credentials including a Bachelor of Commerce, PG Diploma in Computer Applications and Certified IBM Rational Functional Tester; advanced command of various testing suites, agile methodologies and monitoring tools; and cross-platform skills in Windows, Linux and UNIX.

Skill Set

SQA Testing & Methodologies Regression & Negative Testing Automation Testing Test Plans, Cases & Processes UI & Compatibility Testing Defect/Bug Tracking Functional Requirements Data Interface & Migration Testing Test Strategies & Coverages Scripting & Documentation Performance/Load/Stress Testing QA & QC Standards

Professional Experience:

AARP- Volunteer Technology Modernization Jan 2014 to PresentRole: Sr. QA Analyst/QA Lead Serve as a key member of software development team as the lead QA tester on development projects for AARP Volunteer Technology Modernization integrated technology platform that will support both the lifecycle of an AARP volunteer (from recruiting to “retirement”), Supervise a five-member software QA testing team in developing and implementing quality-assurance and quality-control methodologies to ensure compliance with QA standards.

Responsibilities: Created and executed automated software test plans, cases and scripts to uncover, identify and document

software problems and their causes Led QA testing that: An integrated, technology-based volunteer management system needs to support the

entire lifecycle of a volunteer and ensure it will enable AARP to shift from its current state to an optimal future state. The overarching goal of the VTM program is to provide systems and solutions that support AARP’s volunteer

lifecycle with a seamless, intuitive user experience. Transitioned software development efforts to a test-driven development (TDD) process, which brought QA

testing in on the front-end of the development cycle for gains in code quality, software functionality and programmer productivity.

Conducted formal and informal product design reviews throughout the software development lifecycle to provide input on functional requirements, product designs, schedules and potential issues.

Experienced in training and mentoring team members with product knowledge and business processes Strong work ethic, taking ownership of all duties and responsibilities and meeting management objectives Excellent as System Admin and Configuring Salesforce Partner Community users which have an Account-

Contact relationship established in order to enable access, ensure every user will have records in both objects. Validation Force.com platform that allows the customization of the logo of branding for each app installed. Experienced in different licenses like Salesforce, Salesforce Partner Community, Salesforce Community

Communities are branded spaces for the employees, customers, and partners to connect. Used Chatter, Chatter desktop, and Chatter Mobile extensively for file sharing and Ideas sharing

Customized user Profiles, Roles, Role hierarchies, Profiles and Sharing settings to ensure that the protected data is available only to the authorized users of the respective organization

Performed Functional, Regression, testing Driver Safety Line IVR Application, Tax Aid IVR Application

Environment: Java, CRM Salesforce (Cloud Service), Jira, Pivotal Tracker, Assure Click, Web Services, Oracle, Toad.

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Telematics-SiriusXM-Radio Satellite Apr2013 to Dec2013Role: QA Analyst Level 3 Promoted to serve as lead QA tester, overseeing quality-assurance testing and teams for client software and systems development projects Performed system, unit, performance, load, regression, stress and data interface testing. Provided client developer teams with detailed reports on quality metrics, identified bugs/flaws and recommended fixes for Telematics initiative, SiriusXM is seeking to seize marketplace opportunity created by the transformation over the last decade in the relationship between automotive OEMs and their customers.

Responsibilities: Created company’s first comprehensive database of documented test defects and procedures to enable

accurate replication and ensure compliance with standards. Accelerated average QA testing turn-around time by 25% or more,

Designed and implemented automated testing tools and programs addressing areas including database impacts, software scenarios, regression testing, negative testing, error/bug retests and usability.

Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developers.

Delivered thorough QA testing reports that determined product quality and release readiness. Interacted with Business Analysts, Sourcing and Modeling teams and Project Managers during all phases Prior

to QA phase Developed QA Estimates for test planning and execution Involved in testing all Services of Nissan US/Canada Build Files to process the files to ESB, SMS, Supply

Chain, and Verizon Database Validated Data Nissan US/Canada Vehicle Info using Jasper tool Experience in validating Oracle BRM for SMS (Subscription Management System) to create and find the

Customer. Verification of Subscribers via Oracle BRM for New Vehicles that uses Satellite Radio System Great expertise in testing web services via SOAP, using the open source testing tool SoapUI  Great expertise in testing Nissan Web Portal, Nissan Mobile App and Mobile Web Used Selenium Web Driver 2.0 to automate Nissan Web Portal Performed Back end testing by writing SQL statements like Join, Inner Joins, and Outer joins and Self Joins

used SQL Developer Excellent in Connecting remotely to UNIX servers using PUTTY and FTP files across different test environments

by Command prompt Well Experienced in Maintain Mobile App builds in EMC and SharePoint for versioning Possess expert level of understanding of WSDL, XSD, Schema, DTD, XML documents for Web Services

Testing. Responsible for Setting up Web Services project using WSDL in SOAPUI and provided setup help to other team

members.

Environment: Java,J2ee ESB,TIBCO WSDL,XML, SOAP UI5.3, Web Services, ESB, Putty, Notepad++, SQL Developer, SharePoint, Oracle BRM, JIRA, Selenium, Rational Quality Manager, HP Quality Center 10.0,

MRIS- Metropolitan Regional Information Systems Jan 2011 to March 2013Role: QA Lead As the largest Multiple Listing Service in the United States, MRIS plays a crucial role in the cooperation, productivity, profitability, and success of real estate professionals. And through its delivery of timely and accurate content, innovative products and programs, and outstanding customer service, MRIS has built a powerful service offering. A new MRIS web presence that reflects the organization’s leadership role in the real estate industry as well as increasing the demand for its valuable products and services

Responsibilities:

Responsible for managing a team, planning activities, creating test plans, requirements Traceability Matrix and standard templates (Daily Status, Defect Status, defect process etc.) Worked closely with QA team and ensure the tasks are met and delivered on time Gathered business process requirements and utilize Salesforce functionality to automate and achieve those

objectives. Experienced in training and mentoring team members with product knowledge and business processes Strong work ethic, taking ownership of all duties and responsibilities and meeting management objectives Great experience and integrating with CRM Sales Force and Zuora: Subscription Billing Solutions. Well versed with CRM Sales Force and MRIS Mobile applications, Price Changes, Subscription Management

System. Experience customizing standard objects - Accounts, Contacts, Opportunities, Cases, Leads, Campaigns,

Reports and Dashboards.

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Mentored and provided guidance for QA automation offshore team member Converted manual test cases into automation smoke and regression suites with tool Selenium Web Driver as

the connector between Eclipse and Automation Framework. Interacted with the Salesforce.com premium tech support team on a regular basis. Expertise in Data Driven, Keyword Driven Automation Frame Work with Selenium Excellent experience in testing all Internet browsers(Cross Browser Testing) –IE10.0,IE7.0,IE9.0,IE8.0,

Safari5.3, FF3.6, FF11.0, latest version of Chrome for browser Compatibility and Ipad 1,2 and Mobile Devices HTC,BlackBerry,Iphone-4S.

Actively involved in Disaster Recovery Testing Developed Test cases Rational Quality Manager to perform Functional and Regression testing of the application

based on Business Requirements. Ensure that the manual transactions that are streamlined and automated, meets business requirements Used RFT for regression testing and used script according to the functionality Using RFT developed Data Driven Test scripts Develop test automation programs MRIS products using Java, Selenium Created SQL scripts for validation and designing SQL queries while performing database testing Used JIRA, Version One for Issue and Defect Tracking and creating Reports as per the project Worked on Clear Quest, Rational Quality Manager (RQM) to manage Test Plans, Test Scripts, Test Cases, and

Test Results. Worked on Rational Performance Tool (RPT)for Load and Performance tests for MRIS.com(Website),

Slideshow(virtual tour), ezListing Transfer (E-commerce) projects

Environment: Java, J2ee, Cold Fusion, PHP, WSDL, XML, SOAP UI, Websphere2.2.3, SharePoint, HTM5, JIRA,IBM Rational Functional Tester, Selenium Web Driver, Rational Quality Manager, Rational Performance Tester, SharePoint.

Department Of Workforce Development, Indianapolis Jan 2010 - Dec 2010UIM (Unemployment Insurance)QA Analyst/Lead

Unemployment insurance supports the state’s economy by providing wage earners a temporary, partial replacement of income when they lose their jobs through no fault of their own. It also preserves the local supply of skills by giving unemployed workers some financial assistance so they can look for jobs suitable to their training and experience. The payments help to sustain the community by providing these individuals with continuing purchasing power It has various domains like Tax, Benefits and Appeals

Responsibilities:

Involved in gathering the requirements from Users along with BA’s and keeps tracking of minutes of meeting and updating the Story Board and Usecase document with the requirements and the business rules.

Involved in different modules like ESS, CSS, Tax, Benefits and Appeals modules. Involved in test cases and test scripts preparation using Rational Test Manager Validating Overpayment, underpayment and notice generation process Logging the defects in Clear Quest and keeping track of the defect throughout its life cycle Worked on Clear Case for Version Control Providing the required test data for the developers in order to fix the defects Participating in QA team meeting and bug tracking meetings. Working on Agile Methodology (Stand-up Meetings, Scrum Meetings, Update Time report ) Proactively interacting with Business Analysts and Developers regarding testing status and defect tracking. Used RFT for regression testing and used script according to the functionality Capturing, inserting verification points, verifying and replying user interactions automatically to identify defects

using RFT Using RFT developed Data Driven Test scripts Performed functional, regression and UAT, BAT testing. Performing Integration testing of ESS, CSS, Tax, Benefits, Appeals to Legacy systems. Performing different types of testing like Functional, Smoke, System, Data Integration, Regression tests, UAT

Testing and Database testing. Generating the Test scenario, Test scripts, Test Conditions and Expected Results for Use Case.

Environment: Mainframes, Java (J2ee JMS), RAD6.0, XML, WSDL,Oracle, Rational Test Manager 6.0, Rational Clear Quest6.0, Rational Clear Case 6.0, IBM Rational Functional Tester

Bank of America, DE June 2008 - Dec 2009

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Role: QA Engineer

MBNA Corp, one of the top credit card companies in USA has merged with Bank of America (BOA) in January 2006. This merger has led to revamp the existing Infrastructure Collateral Management system. Working on MBNA credit card (client server application) project called “MORE” (Marketing Optimization Revenue Engine). This project has enhanced pricing flexibility to attract new accounts and maximize the opportunities of the existing card portfolio. Through the development of additional balance categories and pricing infrastructure

Responsibilities:

Involved in the development and implementation of Test cases, Test plans, Test data and Test scripts according to requirements in the Use Case and Requirement documentation.

Fully integrated with Quality center, created test sets for each release and did defect tracking and reporting. Performed functional, regression and UAT testing. Responsible for designing, writing and reviewing of Test Plan for the application. Group Logo and Bank Logo Verification Checking for appropriate 'group logos' with related 'bank logos' for both US

and Canada accounts. Match them with POE (Product Offering Engine).    Verification and Validation of Finance Charge calculations through POE. Good Exposure in using QTP integrated Environment. Experience in Descriptive Programming using QTP. Worked on Points application. Checking whether points are routing to retail or cash and total collected points. Writing SQL queries for back end verification and validation using several sql statements and joins Used Quality Center for Defect Management Performed End-to-End testing manually. Participated in Defect Review Board meetings to verify and review various defects logged against the

application.

Environment: Mainframe 3270, DB2 Manual testing , MS Access, SQL, MSEXCEL, Windows XP, MS Word, Quality center, Power builder, java, Oracle 10G.

Accenture Services- India Aug 2006 - Feb 2008ALIP (Accenture Life Insurance Product)Role:System Analyst/QA

ALIP is an insurance domain project, which deals with the entire life insurance. It supports different Life, annuity policies. It deals with much functionality like Application, Contract, Under Writing, Agent/Broker, Funds, Transactions, Property, Casualty, Claims, Suspense, Billing, Schedule, Relationships, Contract Information, Customer Information, etc.

Responsibilities:

Interacting with the Clients for gathering, updating and modifying the Requirements along with BA’s. Reviewing the Requirements and Specification documents for all the concerned Functionalities Executed the test cases in Manual testing Creating and modifying the test cases according to the functionality change. Tracked and reported product’s outstanding issues throughout the development life cycle Involved in writing, Test Scripts, Test cases, updating the Test cases and executing the same in Rational Test

Manager Creating Test Plans to check those requirements through implementation and execute UAT and Regression testing Monitoring the test process by creating reports and graphs using Clear Quest Used RFT for regression testing and used script according to the functionality Capturing, inserting verification points, verifying and replying user interactions automatically to identify defects

using RFT Using RFT developed Data Driven Test scripts Submitting and managing defects through Clear Quest Involved in manual testing and performed different types of testing like Smoke Testing, Sanity testing, Functional,

System, Integration, and Regression tests, Load, Stress and Database testing User Acceptance Testing. Tracking all the activities doing at both onsite and offshore and updating the same to the manager. Mapping the Requirements to Test cases (Traceability matrix) Reporting and maintaining application bugs and errors, verified fixed defects, and prioritized outstanding defects.

Environment: Java, JSP, J2EE, JMS, Servlets, Web Services, Web Logic Server, SQL Server, Microsoft XL Sheet, Win 2000, MS Word, RFT, Clear Quest, Clear Case, Rational Test Manager

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Accenture Service-WellPoint Aug 2005 - July 2006Role: QA Analyst

WellPoint Provider Access is a state-of-the-art portal application that provides role and brand based portal interface with claims, benefits and dependents information to its providers.  WellPoint's Provider Access site gives physicians and hospitals access to claims, eligibility & benefits of the patient/member, coverage, and payment information—the same information seen by WellPoint customer service personnel.

Responsibilities:

Determined user/business/functional requirements. Created vision, scope, and use case documents Involving in implementation of entire testing cycle including Functional Testing, System Integration testing, Data

base testing, Regression Testing and User Acceptance Testing Executed the test cases in Manual testing Worked on Client Eligibility/Enrollment Modules Worked on State-provided Health Care,   State-provided Medicaid projects Modifying the test cases according to the functionality change. Creating, updating, assigning, and closing the defects in the Quality Center Maintaining the requirements, test plan, test cases and defect reports using Quality Center Tracked and reported product’s outstanding issues throughout the development life cycle Verifying the back end Tables by using SQL Select statements, using different types of joins. Involved in creating Test plan, Test scripts, Test cases, Test conditions, and Test data. Involved in developing the tractability matrix in XL sheet Involving in manual testing and performed different types of testing like Functional, System, Integration, Regression

tests and Database testing.

Environment: Java, JSP, J2EE, JMS, Servlets, Web Services, Web Logic Server, CPP, UNIX, SQL Server, Win 2000, MS Word, Microsoft XL Sheet, RFT 7.0.1, Quality Center

TANLA Solutions Limited, India March 2004 - July 2005ECM (Enterprise Content Management) Causeway U.K Role: QA Tester

The application is built upon Livelink (opentext.com), which is collaboration and content Management software. The ECM has been customized for the construction industry as a tool for Collaboration, content management, and knowledge management.

Document Register Project Messaging (also referred to as IForms) Best Practice (also referred to as ISI) Project Import/Export/Archive

Causeway Tradex is an open document exchange platform and has been developed to allow supply chain partners to exchange electronic trading documents between their different back office systems.

Responsibilities:

Verifying the back end Tables by using SQL Select statements, using different types of joins Prepared test cases run the test scripts. Analyze and recover from test failures Document incidents and log results. Verify and validate fixes. Document change requests Involved in Regression Testing. Involved in system testing. Bug Reporting (Eventum).

Environment: Java, JSP, XSL, Apache Web Server V2.0, Tomcat v4.1.30, Win 2000, Microsoft Servlet, Oracle 9.1

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