Innovative solutions for wellness & chronic CareSept 7-9, 2011 – San Francisco
Campinas e RegionJundiaíLimeiraValinhosAmericanaOutras sob consulta
Capital e Great São Paulo ABCDMRCapitalCotiaGuarulhosItapecerica da SerraMogi das CruzesOsascoTaboão da SerraSSouth Coast Santista
CubatãoGuarujáItanhaémMongaguáPeruíbePraia GrandeSantosSão Vicente
Vale do ParaíbaCaçapavaCruzeiroGuaratinguetáJacareíLorenaPindamonhangabaSão José dos CamposTaubaté
Branches in Rio de Janeiro, Santos and Campinas
Rio de janeiroRegião Metropolitana do RioBelford RoxoDuque de CaxiasGuapimirimItaboraíJaperiMagéMaricáMesquitaNilópolisNiteróiNova IguaçuQueimadosRio BonitoSão GonçaloSão Joaquim de MeritTaguáIlha do governador
In these 12 years the HSC has in built in its history a great success case. Now
headquartered in São Paulo – The Largest city in the country and with over 800 direct
and indirect employees, attends about 600 patients per day.
Well known by the quality of its services provided, HSC is the pioneer in home care
with certified level of excellence by the ONA – (National Accreditation Organization)-
Level 3 and partnership with ANS( National Health Agency) in construction of best
practices and clinical guidelines.
Health Promotion
Responsability with yourhealth
Respect for the elderly
Preserve the Life Value
BUILT ON THE PILLARS OFEVIDENCE-BASED MEDICINE, HSCOFFERS WELLNESS PROGRAMSAND DISEASE MANAGEMENTPROGRAMS FOR CHRONIC ILLPEOPLE!
TO ENSURE THE BEST RESULTS, HSC OFFERS THE FIRST HOME CARE, WELNESS AND DM PROGRAMS-ACCREDITTED IN LEVEL 3- EXCELLENCE BY THE NATIONAL ACCREDITATION ORGANIZATION! THE FIRST IN BRAZIL TO ACCOMPLISH SUCH RESULT!
HC
CM
PROA (Hospital discharged
Orientation Program)
PPS ( Programa de
Promoção de Saúde)
RPP
DM
Specials Programs
Health
Promotion
Program
DiseaseManagement
Hospital
Readmission
Prevention
Program
Case
Management
Home Care
VIVA!(Integrated Care for
Elderly Program)
$$$$$$
$$
Expertise Investment
PHISICIANS
MULTIDISCI-PLINARY
TEAM
NURSES
URGENCY TRIALS
CUSTOMER CARE
SERVICE
SECHEDULING
CENTRAL
QUALITY OFFICCE
CoachingCenter
IT TEAM
• PHOCUS ON CAREGIVERS
• Bigger Proximity with family’ patient
CareMeetings
• Phocus on Attendance
• Capacitation e enhancement on thisrole for patients’s evolution
CaregiversTraining
• Phocus on Family
• Work done aligned with the customer
PaliativeCare
FINANCIAL
ROI
Pré X Post Costs
QUALITY
Accreditation
HUMAN SIDE
QUALY
Satisfaction
CLÍNICS
%Behavior Changes
%Sedentary Life style
%Tabagism
%Obesity
%DM
UTILIZATION
Consults
Medicine
INTANGIBLES
Sales
Perception
NON DIRECTS
Absenteeism
Productivity
Better Health management of population impliesbetter health outcomes!
Better health outcomes imply loyalty customers and betterfinancial results!
Assessment and ongoing monitoring of risk groupsgenerate a more appropriate use of health services!
Understanding the demands of an aging population in thecountry, we developed a specific approach for the elderly– VIVA! –
RN 264 AND 265, CREATE A NEW PERSPECTIVE,AUTHORIZING A DISCOUNT POLICY FORPREVENTION STRUCTURED PROGRAMS , INORDER TO PROVIDE AN INCENTIVE FOR THEBENEFICIARIES TO BE ENGAGED
IN n2 DIOPE/DIPRO: when a inssurance company“spent”some money with promotion and prevention, in its balance sheet this spending becomes intangible assets.
It is not enough put out the fire...
(Firefighters battled the blaze that devastated Australia)
“"Who does not understand a look, will not understand a long explanation ..."
Better strategies for a Better Health
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