Guilherme Coutinho da S. Sousa Tels .: (21) 32599739 (21) 996334389 email: guilhermecouti@gmail.com

OPERATION AREA

COMMERCIAL

SUMMARY OF QUALIFICATIONS

▪ Professional with 14 years of sales experience in the fields like consumer and telecom assets, acting in the various sales channels (direct and indirect). Career developed in companies such as AmBev, Vivo, Samsung, Nokia and Microsoft.

▪ Account management, planning and implementation of strategies, focused on development and channel management.

▪ Planning, conducting and closing of trade negotiations and promotional activities with large retail chains and telecommunications operators in Brazil.

▪ Installation and implementation of business plans for clients nationwide.▪ Budget Management.▪ Strategic planning and Business Plan.

EDUCATION

▪ MBA Management FGV (2009)▪ Degree in Psychology - UERJ (2001)

LANGUAGE

▪ English - Advanced

PROFESSIONAL EXPERIENCE

2014 - Current MICROSOFTSales Executive

▪ Responsible for TIM operator nationwide. Responsible for all commercial and operations interface in all regions.

▪ Trading portfolio mix and volume of hand-sets.▪ Design and implementation of sales campaigns and incentive to the multi-channel operator.▪ Monitoring relational activities at the POS, indirect management of the sales force (sales promoters).▪ Inventory and delivery plans management to adherence to business strategies.

2010 - 2014 NOKIASales Manager (2012-2013)

▪ Serving VIVO, CLARO, TIM, Oi and Retails: Lojas Americas, Casa & Video and Dadalto. Sales Manager (2010 - 2012)

▪ Operator VIVO, responsible for the development and monitoring of trade policies, marketing and logistics for regional Leste (RJ, ES, BA and SE), Northeast and MG.

Guilherme Coutinho Da S. Sousa2007 - 2010 SAMSUNG

Sales Manager▪ Operator VIVO , responsible for the development and monitoring of trade policies, marketing and logistics for

regional Leste (RJ, ES, BA and SE) and Northeast.▪ Monitoring life cycle of products, operations in itself, Indirect, B2B and Retail.▪ Channels development, promotional and motivational campaigns, review and approval of media plans▪ Survey data analysis. ▪ Indirect management of Sales Promoters team.

2004 2007 VIVOKey Account Manager

▪ (2005-2007) Serving in retail area, serving PONTO FRIO.▪ Performing the activities related to the below mentioned, however, nationwide, coordinating Account

Managers at VIVO regions.▪ Responsible for the information and executive presentations. ▪ Development centralization policies, flows and payment processes, planning and control of information in

the implementation of national service.Sr. Account Manager (2004 - 2005)

▪ Expertise in Retail, serving retail chain Casa & Video.▪ Promoters Team coordination.▪ Responsible for trade negotiations and supply network.▪ Financial processes management, media and advertising, logistics and administrative, involving the indirect

sales operations.▪ Development alternatives strategies sale, incentives and promotions campaign.

2002 2004 CLAROBusiness Consultant

▪ B2B segment (medium and large companies).▪ Sale of communications solutions.▪ Acting in solving of technical and administrative issues.

2000 - 2002 AMBEVSales Supervisor (2001-2002)

▪ Acting 04/2002 to 06/2002 in the "cold" segment (bars, restaurants and similar) and 07/2002 to 03/2003 in the Self Catering segment (small and medium-sized supermarkets).

▪ Supervision of sellers team (9).▪ Direct negotiation with customers, (products mix and shelf spaces).▪ Responsible for merchandising and pricing at point of sale.▪ Planning and execution of marketing campaigns.▪ Execution and design of sales routes.▪ Acting jointly with logistics area.▪ Commercial training to the sales team.

HR Analyst (2000/2001)▪ Coordinator of the "5S" (Total Quality Tool) across RJ area.▪ Responsible for Sales Excellence Program (PEV), which consists of set of standards applied to areas: Logistics,

Finance, Marketing, HR, IT and Sales, aiming at continuous improvement processes. This program sets variable compensation to all Company employees, according to the placement of the unit in the national ranking. This year, the RJ unit obtained unprecedented 4th place, paying dividends of 4.2 x earnings.

▪ Management of internal communication in Rio unit.

Guilherme Coutinho Da S. Sousa▪ Integration training for new employees.