Final Case Bpa

8/3/2019 Final Case Bpa

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Blind Peoples Association Ahmedabad, Sharing Vision for Life

Mr Bhushan Punaini executive director of the Blind People's Association, Ahmedabad wassitting in his chamber after completing the question answer session post the the visit of managementstudents from a Business school to the association. Some questions regarding the future challengesand the future plans for the association asked by the students made him to ponder upon a series ofthoughts. One student had asked him Has the association made attempt to apply modern

management principles? Other student had remarked Would the association be able to continue thepast growth trajectory? What has the association done to remain sustainable? What are the plans ofthe association for the consolidation post the growth and expansion seen in the last few years?

He remembered the day when he had joined the association three decades back,immediately after completing his management studies from Indian Institute of ManagementAhmedabad (IIMA). He also remembered the last board meeting where the issues and challenges ofappointing a chief operating officer, instituting a Human resources department in the association,improvements in work systems and processes, and capacity underutilization were discussed.

The blind in India 1

Six million children worldwide have a disabling visual impairment, and a shocking 90% of

them receive no education at all. Developing countries of the world contribute to this largely. India isnow home to the world's largest number of blind people. India has just one eye surgeon per 100,000people. Of the 37 million people across the globe who are blind, over 15 million are from India. 75% ofthese are cases of avoidable blindness, thanks to the country's acute shortage of optometrists anddonated eyes for the treatment of corneal blindness. While India needs 40,000 optometrists, it hasonly 8,000.On the other hand, while India needs 2.5 lakh donated eyes every year, the country's 109eye banks (five in Delhi) manage to collect a maximum of just 25,000 eyes, 30% of which can't beused.

According to the Asia Pacific Optometrists Organization, India has around 12,000ophthalmologists who have no time to conduct blindness-preventing surgeries because they areflooded with general eye check-up of patients. For India, it is vital that ophthalmologists focus onsurgeries and optometrists take charge of primary eye care refractive errors like presbyopia, contact

lenses, low-vision aids and vision therapies. This is how most developed countries managed to controland eliminate avoidable blindness. In India around 153 million people require reading glasses but donot have access to them.

India has around 20 optometry schools which produce just 1,000 optometrists annually asagainst the 17 million people being added to the population during the same period. Indianoptometrists migrate to foreign shores because optometry is among one of the best 10 professions inUS and UK.

Meanwhile, shortage of donated eyes is becoming a huge problem. Of the 15 million blindpeople in India, three million, 26% of whom are children, suffer due to corneal disorders. But only10,000 corneal transplants are being done every year due to the shortage of donated eyes. The Unionhealth ministry has already launched a national program to control blindness and expects to reach itsblindness elimination target of 0.3% by 2015, five years before the WHO deadline of 2020.

Blind People's association

I choose not to place dis, in my ability-Robert M Hensel

Blind Peoples Association (BPA), established in 1954, based at Ahmedabad, Gujarat,India, was one of the worlds early mover welfare organizations to pose itself as a One WindowService for Persons with Disabilities with a mission of Promoting comprehensive rehabilitation ofpersons with all categories of disabilities through education, training, employment, community based


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rehabilitation, integrated education, research, publications, human resource development and otherinnovative means. To accomplish its mission, BPA, marked its presence in the activities likeeducation, vocational training, placement and rehabilitation for the disabled2.

Besides, BPA is actively involved in providing employment and placement services, runsurban and community based programs for rehabilitation of the aged and the disabled. Nearly, 80% ofthe people supported by BPA belong to socially and economically disadvantaged classes, as their

disabilities usually are a result of lack of medical prevention and care at an early age. Through uniqueservices targeted for the betterment of the disabled people, BPA had successfully built up its nationalas well as international repute and won many awards and recognition. The list of the awards won isgiven in Appendix 7.

The association supports not only the blind but also the visually impaired, hearingimpaired, orthopedically handicapped, mentally retarded, mentally ill, deaf-blind, multiply disabled,autistic, persons with cerebral palsy, and persons with all categories of disabilities. The associationintervenes through early identification, intervention, training in daily living skills, educational, vocationaland employability skills, support in assistive devices, health care and employment. The associationoperates from 15 campuses/centers in the State of Gujarat by providing unique center based servicesand by reaching thousands in the community through home based and community based

rehabilitation.

The Ahmedabad campus also houses secondary and higher secondary schools andtraining centers for the disabled. Daily facilities which are provided at the association includecounselor, physiotherapist, Employment officer, Ortho Prosthetic, Low vision, audiologist, Psychiatrist,Physician and Homeopath. Majority of these services are available to the needy for free. Forincreasing sensitivity of the youth, the association also offers Internship opportunities to local andinternational students from management, law, engineering, design, and communication fields. In 2010,around 14 students were given opportunity to work on various projects. The projects includeddesigning communication booklet, Service Learning, designing blind navigation system, working onvoice controlled wheel chair etc.

The activities of the association range from special to integrated education and disability tovocational training and commercial production, from intensive services for persons with dual and multisensory impairments to extensive outreach service. Additionally the association champions theprevention of blindness, manufacture and distributes assistive devices, administers large communitybased rehabilitation programs, professional and human resource development programs, advocacyand networking.

Across a period spanning almost three decades the association has transformed from asingle small school and a vocational center for the blind to a multi campus, state level multipurposemovement. From a Rs 10 lakh corpus in the early eighties it has grown to have a budget of around10 crores in 2010.

According to the executive director of the association, BPA would be one of the largestnon government organization (NGO) in India in terms of its land bank, projects coordinated, number ofbeneficiaries, geographical coverage, budgets, representation of international organizations, andrepresentation of the office bearers in the policy making bodies in the country. Around 15 separatecampuses are operational in the state of Gujarat.

The association presently provides direct employment to around 350 people who are onfull time employment. All the full time staff members receive remuneration as per the sixth paycommission rules of the Government of India. There is also an active team of visiting faculty,volunteers and part time employees who work with the association. At the end of September 2011,


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around 225 blind boys and 70 blind and disabled girls are giving vision and strength to their future atthe BPA hostels. Stay, education and food is provided by the association absolutely free of cost tothese children.

The association also houses various centers for undertaking developmental, rehabilitation,training and educational activities for the blind and disabled. The list of various centers and their briefactivity profile is given in appendix 1 and 2.

Support and donations

The association has tie ups with HDFC bank, IDBI bank, Give India foundation, and similarother international resource mobilization agencies for helping the association generate the requiredfunds through donations. The Gujarat Chess Association has helped by conducting training programsfor the inclusive development of chess in the disabled. All the donations to the BPA enjoy 100% taxredemption under section 35 a/c of the Income Tax Act, 1961.

The association has a separate fund raising department which oversees the activitiesrelated to the timely raising of funds. Volunteers based in many countries assist in mobilizing fundsinternationally. The association believes in transparency in all its dealings. List of donors and details of

receipts of funds are published daily on the website. In 2010-2011 corporate firms and otherorganizations such as Lubi Pumps, Lincoln Pharmaceuticals, Cadila Healthcare, CMC Ltd., GAILGujarat Technological University etc have donated funds or supported by providing resources liketricycles, free aids and appliances.

The association receives support from international agencies like CBM South Asia regionaloffice (for Community based rehabilitation services), Help age India (for providing services toelderly),Hilton Perkins International Program (for providing services for early interventions), SenseInternational India (for providing services to deaf blind persons),Lions International.

As per Mr Bhushan Punaini, executive director of the association, the association hasbeen witnessing not only a continuous inflow of funds over the years from corporate and other NGObut also a steady support from national and international agencies, including CBM Germany, NationalAssociation for the blind (NAB), Sense International India etc. The association is the nodal center ofthe National Association for the blind for the state of Gujarat.

Transparency initiatives

The association is not a government department. It depends on government grants forsome of its developmental initiatives. It is for these activities that the association has to adhere to theregulatory requirement under the aegis of the Right To Information act. In a measure to improvetransparency and generate trust in the stakeholders the association has voluntarily decide to coverall its activities (even those not supported by government grants) under the ambit of the right toinformation act. Any information regarding any activity of the association is available on request.

The association has appointed a full time public relations officer (p.r.o.) for the purpose.The role of the officer has been to continuously engage with the media and communicate mediastories of relevance. The local media has been supporting the association by publishing informationon activities and events. The media coverage received for some events like blind carrally,participation in abylimpics, cultural events at the association and the happenings at theassociation has helped the association in terms of donations. Around 80% of the donations coming tothe association have been walk in- without any direct paid investment in advertising and mediaspending to generate donations.

The website is interactive and provides all related details of the activities of the association


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including the annual report. There is an effort to upload daily details of the donations received. Evenelectronic donations are invited. The drive is to obtain credibility of all stakeholders throughtransparency in all dealings internal or external.

Governance

The trustees of the association are accessible to all. Advocacy measures have ensured

that the expenses arising out of litigation are negligible. Service rules are followed for all. Properappointment letter is given to employees who are taken on the payrolls of the association. There is alegal advisor appointed whose suggestions are sought on all legal matters. His suggestion was takenby the association before tying up with the media agency which has a LED hoarding put on the terraceof the hostel building. Decisions are taken after due thought and internal discussions. There is nohaste in any process. The books of accounts are audited by M/s Kaushik Jayendra and Company,Ahmedabad. The board meets four times in the year and the minutes are documented and circulated.A board rotation policy is followed. The board approves the programs, budgets, annual activity reports,and audited financial statements. The board also ensures the organization's compliance to the laws ofthe land. No remuneration, sitting fees, or any other form of compensation has been paid since theinception of the association to any board member. In addition to other required registrations, Theassociation is registered under the Bombay Public Trust act 1950 as a Public Charitable Organization

with registration number F 122 Ahmedabad. The association is also registered with Credibility allianceas having desirable norms.

Placement and Job support provided to the disabled

Students of the National Institute of design, Ahmedabad (NID) are working on a sensorypark in the campus which will enable the blind and multiply disabled kids to understand shapes, sizes,textures, and surfaces. Students of NID have also developed a new brand identity for the associationwhich suggests the full form of the three letters B,P,A as Best Possible Abilities. Ms Nandini Rawal,Projects director coordinates the students projects.

Periodically the association also involves the young management students as summerproject interns on various projects. Details internship and other projects done by students arepresented in appendix 3.

On December 8 2009 the association had organized a employment fair for the blind anddisabled. As Ms Nandani Rawal, project director at the association relatively it is easier to gene ratefunds than to find employment for the blind and the disabled. In the fair close to 300 individuals withhearing impairment, low vision, mild mental retardation, and mild mental disabilities received job offersas housekeepers, attendants, lift operators, office assistants and other unskilled positions in thecorporate sector. Around 11 firms participated to offer jobs. Mr Rameshbhai Patel placement officer atthe association was conferred as the Gujarat State Government Placement Officer in 2011. He wasgiven recognition by the state government for his relentless services in terms of placing around 500individuals with disabilities in the last twenty years.

History and Major Milestones3

It was in the early fifties that a small group of blind people met every evening to socializeand recreate themselves where the association has its roots of being created. With internal supportthe small recreational-social club was converted in to a Braille library, where the group thought to givebenefit of the resources created to a larger blind audience. Late Dr Jagdish Patel the blind legend whodedicated his life for the betterment of the community created the Blind People's association. In 2011he was awarded the Padma Shri by the president of India.


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In 1960 the Braille Library was converted in to a school for the blind where four studentsappeared for the senior secondary examinations (SSCE) .It was in 1964 that the foundation for theAssociation for Blind people ( called by the name Blind mens association) was laid which had twomain activities -a) Adult training center for the blind and b) Secondary School for the blind. The adultschool for the blind had under its foray the Braille library, the Braille press and used to source anddistribute equipment for the blind people. The campus of the association was set up in 1964 in theVastrapur area of the city of Ahmedabad just opposite to the IIMA.

In the late 60's the association started a technical school whose role was to attempt toincrease the employability potential of blind people. In 1976 a mega expansion plan was floated underthe anchor ship of Mr. Harish Panchal. Mr. Harish Panchal was a engineer. A production cum trainingcenter for the blind was floated for the blind and the disabled. The center would not only manufactureand source the equipment but also offer its services to provide the equipment to the needy disabled.By the late 70's the association had staff strength of around 80 people. Around 200 beneficiaries inform of students were present and the grants from state government helped manage the operations. Areputed business person having presence in Textiles, Mr. Arvind Lalbhai was the president. Theestate of the Late Shri Arvind Lalbhai donated a sum of Rs 45 Lakh for the BPA education andresearch development center in 2010.

The seeds of growth roped then have shown results and the center which is still very

active contributes up to ten crores rupees in terms of sales revenue to the association as an output ofthe activities that it conducts.

Professionalizing the AssociationTo fuel the already set up expansion plans the association had approached a German

Agency CBM, which promised to support the association financially under the condition that theassociation had a professional on board. The designation offered was Manager Blind School. TheGerman agency had agreed that it would fund the salary of the professional for the first five years.

He wanted to become a doctor when he was young. After joining IIMA from day one hewas very clear about his special area of interest rural development.As a young managementGraduate Bhushan Punani made the unconventional choice of joining the association. It was in 1979that a fresh management graduate from Indian Institute of Management Ahmedabad ( IIMA) Mr

Bhushan Punani joined the association. He joined the association not as a teacher or a social workerbut to learn whether management principles can be applied to the social/developmental sector at asalary of around rupees one lakh a year4. Bhushan's father the late Bhagat Chela Ram had workedtirelessly for social reforms. He had said to his institute director that he would check himself andwhat the association had to offer for a period of two years and then decide on his career path. He hasnot looked back since he joined5.

Mr Punaini has been nominated as the Member of 2010 committee constituted to draftlegislation for The Persons with disabilities (equal opportunities, protection of rights and fullparticipation) Act 1995 by the Ministry of Social Justice and Empowerment, Government of India 6.

It was under the managerial leadership of Mr Punani that the association conducted the

Strength- Weakness-opportunity-threat analysis in 1979 and decided to expand the scope ofassociation's activities. The idea of projects was born. Nandini Raval a young management graduatefrom Ahmedabad joined in 1980. Together the duo steered the associations' entry to Programs fordeaf, Community Based rehabilitation, Industrial Training Institute for the blind, and very largeintervention programs for family members with disabled children in their homes.

In 1982 the association targeted vertical expansion by planning to operate multiple centersin Gujarat. The senior management team understood that the people of Gujarat were a donorcommunity and the Gujaratis ( Gujratis are people who speak Gujarati Language or stay in the stateof Gujarat) believed in giving and sharing. Later projects on consultancy support for replicating the BP


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A model in other states was also undertaken. The vision then was to replicate the Gujarat model toother states of India and emerge as a nodal developmental agency for the disabled.

Later on for every new department or division was set up, it started attracting and retaining

qualified professionals. The list of the active professional team members along with their academicqualifications in appendix 4. As per the executive director the association has taken special care thatthe team of the professionals has the required domain expertise and professional qualifications.Professional Skill development of the team members has been a forte at the association andnomination of key individuals to international training programs has been a regular feature. Theassociation has been regular scholarships and the funds are used to sponsor eligible candidates tointernational training programs. In 2011 three individuals have been nominated to The RohimptonUniversity Program in the United Kingdom and five individuals have been nominated to the HiltonPurkins International Program in the USA.

The impact of the training programs has been good. Although because the associationdoes not have an active and fully fledged Human Resources development department, quantitative

and qualitative post assessment of the training programs is not done. But as per the executivedirector, there have been reasonably good improvements in outlook, understanding of roles, language,openness and exposure.

Team expansion has been happening on a regular pace. Equal opportunities are given tovolunteers who wish to join full time. The average tenure of the senior management and the seniormiddle management at the association has been around two decades. Beginning 2000, there was aphenomenal jump in the growth and scope of activities of the association.

The association expanded its geographical depth in the state of Gujarat with ten fullfledged campuses, undertook large projects. The association established an eye hospital in Bareja,Gujarat,in 2006 where services of eye surgeries are provided to the poor and the needy for free. Theexpenditure budget for the year 2010 for the hospital was 2.5 crores which is higher than the total

budget of the association in 2004. The belief of the association to fuel its growth plans was that biggerprojects would help decrease the growing overhead costs. The financial reports of the association forthe year 2009-2010 and 2010-2011 is given in appendix 5. The organizational structure in 2011 isdepicted in appendix 6.

Navalbhai and Hiraba Eye Hospital7The eye hospital is a unit of the BPA and the Bareja General Hospital Trust. The hospital

provides comprehensive eye care services to people in the 32 villages around Bareja. Hospital has acapacity of 50 beds, 2 refraction rooms, operation theaters., pathology lab, spectacles workshop,waiting area for 20 patients. The hospital organizes camps where the awareness on eye relateddiseases and disorders is spread. Until 31March 2010, the hospital has conducted around 8000cataract surgeries, 1650 minor surgeries, 66 corneal repair surgeries, and many camps for eyechecking. The consumables at the hospital have been supplied by the Positive Vision( UK) and theChristoffel Blinden Mission ( CBM) in Germany. The hospital received the Best Achievement Awardfor highest eye surgeries in Ahmedabad district from the Department of Heath Government forGujarat for successfully conducting 5500 eye surgeries in 2009-10.( annual report). Free eye checkup camps are also regularly organized at the hospital

Affairs at the association

The association manages its routine daily affairs in a transparent and informal manner. All


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the office bearers of the association have followed an open door policy and are easily accessible to all.The role of the executive director assumes lot of importance in the association in terms of the linkresponsibility with all other departments. The role of the Project Director is equally significant in termsof the share of the expenditure of projects in the total expenditure.

The general body meeting of the association is held every year in the third week ofSeptember where the board of directors, executive team, the trustees and the president remainspresent. It is the General body meetings that the plans for spending and the major budget heads are

discussed and passed. Minutes are written and circulated to the members in the team. In the history ofthe association, in the span of thirty years it was only once that the meeting did not happen due tosome external uncontrollable variables. The list of the management committee office bearers is givenappendix 4.

The three trustees meet daily five days a week. The executive director and the projectdirector along with the director training also remain present in the daily board meetings to update andappraise each other on the preceding days happening and the activities of the day (including majorvisitors). The executive committee meets once every three months. There are no cancellations inthese meetings once scheduled and all the statutory procedures required are followed. Agenda of theexecutive committee meetings is circulated to the members well in advance.The association followsdivisional structure at the top and departmental structure at the bottom.

The annual report is published on the website and contains all related information. There is

a section on the Credibility Alliance Norms Compliance report which clearly specifies CEOsremuneration, distribution of staff as per salary payments and total cost of international travel of staff.

The association has taken an advantage of its central location in the Ahmedabad city andhas tied up with a media agency to put a very large LED Hoarding on the terrace of the schoolpremises. The deal with the media agency clearly specifies that in addition to providing fixed rent tothe association the agency also will broad cast advertisement visuals of the association.

Although multiple request have come for the renting out of the Premises ( includingconference halls, training centers, gardens) - which can be a potential source of income for theassociation are not given on rent because of safety threat to the blind and disabled people movingaround. The association also believes that it will endanger the equilibrium and the sanctity of theenergy in the place. The requests for giving the garden premises on rent for sad ceremonies including

post death rituals have been ruled out completely.

CCTV cameras are also deployed at key locations in the premises for greater visiblecontrol. No major incidents or accidents have been reported.

Initiatives for operational efficiency

The association under the executive and managerial leadership of the executive director has not leftany stone unturned for the improving efficiency through small measures.

a) Management Principle of economy : Because every rupee saved is every rupee earned, theassociation rather than hiring external agencies for painting and maintenance of the large premises

has hired service of two individuals who fondly are called Jhamooras. They are paid Rs 250 per dayand have employment all around the year. This practice not only saves cost of an external paintingagency but also helps the association provide all year round employment. The association does thebuying of the painting and the hardware material itself. The last in first out ( L.I.F.O.) model of stocksystem is followed to get advantages of the price differentials in stocks

B) Scrap Management: We do not just give away any scrap that is generated in the system. Wecollect it, let a huge stock to get developed and then we negotiate the best of the prices for the scrapmaterial and stock, says the executive director. There was an incident where old CPU and monitorswere to be scrapped off. Using negotiations and active perusals lead to a collection of Rs 700 per


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CPU ( instead of Rs 200 per cpu) resulting in to an income of Rs 2 lakh.

c) Bulk Purchase Principle: The designated staff of the association visits the main source of suppliesinstead of depending on middle men and dealers. Items such as Milk are sourced from the local dairydirectly, (Gayatri dairy).

Wood is sourced from a local wholesale hub Waghai around 100 km from Ahmedabad,

Wheat is sourced from the Wholesale Agricultural Product Marketing Committee, and the steelrequirements are met by direct buying from Sulekhram Steel Rolling mills. The buying deal of thewood made the purchase team including the executive director stay in a forest for two days but thenled to a savings of around 15 lakhs per year. Potatoes bought directly from the mandis saves around40,000 Rs per year.

The purchase officer is a 77 year old individual who takes home Rs 10,000 as salary makesannual purchases to the tune of around 10 crores. No incident of any mal practice has been reportedyet. He also does not have any other means of livelihood and has stayed with the association for overthree decades.

d) Power of Networking: An email from Mr Venkat (founder Give India Foundation) helped the

association source around 1200 pizza breads from a local supplier who was to dispose them offbecause of an extra production run. These pizza breads are daily supplied to the Bareja eye hospitalwhere the poor and the needy patients who come for eye treatments relish hot food along with potatocurry.

e) Financial controls: The executive director signs on every voucher which represents any outgoingpayments, when the people come to meet him for seeking signature and approvals, he gets anopportunity to meet and interact with people from different departments he told. Heads of departmentsat the centers away from the main campus at Ahmadabad have the required autonomy for thefinancial decisions.

The association follows a unique methodology for finance management where all the three variables

of assets, expenditure and investments have shown an increasing trend. Details are available inappendix 9.

f) Investments: The association parks its excess funds as and when available in Principal MutualFund (growth and index funds) rather than bank fixed deposits. Up to 70% of the excess funds areinvested in Market linked instruments. Average 14% annualized returns have been achieved. Thefocus is on liquidity and yield. The process followed is to keep on investing when the market is low andexit when the market is oversold.

For saving the costs of commissions on the investments (which would have gone to themiddlemen) the association invests through its own agency and the commission on the investmentscomes back. The professional advisory services of J M Financial are taken for the investment

decisions.

h) Culture based on why: People and team members are asked to question. There have beeninstances where the following why questions have been raised by lowest level staff members .

1) Why do some people come to work on Sundays and surf social networking sites and are freeon normal working days

2) Why does the person who have an air conditioner in the room does not switch off when it is not


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required

3) Why does the pantry which is made for serving tea coffee to seniors and guests serve around12 to 15 cups of tea to normal people?

A few of the why questions have been addressed but a majority remain unanswered.

I) well defined organizational Structure with clear department division and clarity in roles andresponsibility

j) Costing of all products sold is done following a thumb rule of cost to material + labor +overheads+ profits margin ( 10 to 20%)

k) Payments through Cheques to external parties

l) Staff is sent to international training programs and is groomed from the bottom level to pick uphigher level of responsibility.

Challenges Perceived:

The association believes that still lots need to be done. Follow through of the rapid expansion inthe state of Gujarat, consolidation is a burning issue. The senior l leadership is also getting older.The website is still not as exclusive and dynamic as it should be. The Human resourcesdepartment is not in place yet and the present Human resources systems appear to be ad hoc.Alignment of the association's activities with its mission also needs a revisit. A few campuses otherthan the main campus in Ahmedabad are struggling for resources and capacity utilization. Thesafety and hygiene standards in the association are not up to the mark.

1) Identify and discuss the control measures taken by BPA, and check whether they areadequate or not in accordance with the four parameters of the Control System

2) Identify the bottlenecks for expansion of BPA. How to take care of those bottlenecks?Suggest a strategy that takes care of the bottlenecks and ensure fair practices andexpansion of BPA.

3) Discuss the efficiency of the Organization Structure from the Management ControlPerspective.


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Appendix 1. Various centers at the association


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Appendix 2.Regular activities at the association (Source :2010 Annual Report)

Activity Supportedby/recognized by

Highlights of the activities

Schools and academic programs

Shri K N Desai adult training school

for the blind

Department of Social

Justice andEmpowerment,Government of India

Primary education to adult blind

People, computer literacy for the blindfrom seventh standard

Miinie Cama Secondary and Highersecondary school for the blind

Department ofeducation, Govt ofGujarat

Recognized by the board ofsecondary education, result 93%

Rajesh Mehta Technical school forthe Blind

Dept of Manpoweremployment andtraining, Govt of India

Certificate courses in generalmechanics, canning, carpentry, motorrewinding and organizing skill basedcompetitions

Nandini Ramesh Gandhi School ofPhysiotherapy

Department of SocialJustice andEmpowerment,Government of India

26 students admitted for this two yearcourse, recognized by the highersecondary education

Lions Metropolitan ShakribenMangaldas Music school for theblind

Akhil BharathiyaGandharvaMahavidyalya

Training in music until shikshanVishrad level

Industrial Training Institute Department ofemployment andtraining

604 disabled students benefited,conducts employment orientedtraining programs and certificatecourses

Cama computer training center forthe blind Department of SocialJustice andEmpowerment,Government of India

Infrastructure support for the hearingand visually impaired, conductsprogram for improving computerliteracy

Dahiben Stenography course for theblind

--do-- Job oriented training program for thetyping in english and gujarati

Shirin Cyrus dalal operating andreceptionist

Ministry of SocialJustice andempowerment, govt ofIndia

Training in operation for EPABX, andKey phones, job oriented courses

Arti Mrugesh Doctor Hair and care

center

Department of

employment andtraining

Training in hair and skin care to

disabled girls

Rehabilitation and intervention center

Chandrikaben Kinariwal MentalHygiene Clinic

Dept of Social Defencegovt of Gujarat

Training of 40 children with mentalretardation in independent living skillsand parent orientations

Ratanlal Lallubahi Center for themultihandicapped

Ministry of SocialJustice and

73 deaf blind people being provideddirect and indirect services


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empowerment, govt ofIndia

Jagdish patel and Bhadra Satiaearly intervention center

Hilton PerkingInternational ProgramUSA

Training of 38 babies and infants withsevere disabilities in independentliving skills and parent orientations

CIDA C N Kinariwala Asian

rehabilitation training institute

Ministry of Social

Justice andempowerment, govt ofIndia

Provides training and accommodation

to professionals

Jasoda Gauri Thakorelal Shah lowvision clinic

--do-- Assessment of 700 low visionpersons, provided optical devices to600 persons, non optical devices to467 persons

Maharshi Ashtavakra CommunityBased rehabilitation project

Dept of Social De fencegovt of Gujarat

Coordination of 120 projects all overGujarat covering around 3.25 lakhpeople with disabilities

Training Cum Production centers

Somabhai Lallubhai multi categorytraining center for the handicapped


Imparts training in simulated industrysettings in light engineering,commercial design, stationery, bookbinding, composing and printing

Priti Jagmohan Bhogilal NationalRehabilitation Engineering Institute

--do-- Distribution of assistive devices likewheel chairs., tricycles, calipers etc

Support Services

C N Braille circulating Library Rajaram Mohan RoyLibrary foundationCalcutta

14000 braille volumes for circulationamong blind

Archan Natwarlal Kinariwala TalkingBook Library


10500 casettes which are used by 450blind across Gujarat

Lioness Karnavati RukshmaniDeepchand Gardi BrailleDocumentation and research center


Computerised Braille Press andteachers training institute

BPA research and newsletter Ministry of SocialJustice andempowerment, govt ofIndia

Published quarterly in English Gujaratiand Hindi

Scheme of assistance for thepurchase and fitting of assistivedevices


Sanctioned assistance of 1.3 croresduring 2010-2011

Other campuses

Navalbhai Hiraba Eye Hospital CBM Germany,Positive vision,Helpage India

Eye camps, eye surgeries, cataractoperations


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C S Samariya charity Shop Donors and corporates For collection sand selling of useditems and discards

Kutch Comprehensive Rehabilitationcenter Bhuj, Gujarat

Die Johanniter, GIVEfoundation, Paraplegiccenter

Physiotherapy, assistive devices,community based rehabilitation, directsupport to persons with spinal injury,and services to children with multiple

disabilityShri R M Parikh Resources Centerand Vocational Unit ( SUMERU)


Day care center and vocationaltraining center for the kids withmultiple disabilities

BPA lioness Karnavati Hostel for theBLIND


Provides free lodging and Boarding tothe 60 blind and disabled women

Jagdish Patel and Bhadra SatiaEarly intervention center

Hilton PerkingInternational ProgramUSA

Training of 35 babies and infants withsevere disabilties and their parents forindependent living skills

MSM- samarth residential respite

care center NAAZ

National Trust New

Delhi

Respite and residential care to 30

people with severe mental retardation,autism, multiple disabilities, andcerebral palsy and their parents inindependent living skills andorientation of parents

Lioness Club of Karnavati BPAvocational training center forpersons with multiple disabilities


Vocational training in tye and die,candle making, paper bag making

Jagdish K Patel physiotherapycenter

Blind Physiotherapists providetherapeutics services to needy, small

day care center for mentally retardedchildren


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Appendix 3 : Placement/training/volunteer activities 2010-11(source :Annual report 2010-2011)

Sr no Date Details

1 04/14/10 three students from S K Patel Institute of Management, Gandhinagar wereplaced for Summer Internships

2 May-31_2010 Five Fifth year students from B S HSS Trusts's college of architecture,Mumbai

3 10-July-to 10August 2010

Two Students from J M Patel institute of Social work , Anand, Gujarat

4 2-August-to -15September 2010

Two student from Idea Institute of Management and Technology,Ahmedabad

5 15 November to4 Dec 2010

Four students from First year of Gujarat National Law university

6 13 December to9 March 2010

One student of Diploma in Clincal Psychology and Psychotherapy did hertraining in parent training, student training, group counseling andpsychological testing with mentally challenged children in the BPA multipledisability unit

7 Na Fours students from IIMA

8 8 Jan- 2011 First year student of B arch from Aayogan School of Art Jaipur

9 17 Jan to 17 July2011

Stefen Murgaski Blind Volunteer from Canada taught computers to blindstudents

10 19/janu/2011 One student from Center for environment planning and technologyUniversity, Ahmedabad, studied Methods and challenges to improveaccessibility of persons in Public Transport

11 27_Jan-2011 Four students from IIM A submitted case study on BPA

12 1 feb to 4 march2011

One student from MSW college Botad, Gujarat, was given responsibility ofunderstanding the working of State Nodal agency center of the Nationaltrust, a statutory body under the ministry of social Justice andempowerment Government of India

13 3_february 2011 Four students from faculty of architecture Sarvajanik College of Engg andarchitecture

14 7_feb 2011 Six students from Idea Institute of Management Ahmedabad visited BPA

15 8_feb_2011 A blind student pursuing her M.Ed studied opinion about vocational trainingavailable in BPA

16 14_feb to 14April 2011

A fourth year student of the Indian Institute of Crafts and Design Jaipurstudied Developing display material for products of BPA

17 19_jan to 19april 2011

A fourth year student of the Indian Institute of Crafts and Design Jaipurstudied Developing display material for products of BPA


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For 2009-2010:

1. 2 1 S e p t e m b e r -A O c t o b e r 2 0 0 9 : M s . S k i r t a m a l a r ( S h a g g y ) M s , H c m a n t h i A n u r u d h i k a f r o m S r i l a ng e t n e w a n dprac t ica l com pe tenc ies o f i nc lus i ve and spec ia l needs educa t ion

2 . 3 0 N o v e m b e r - 2 6 D e c e m b e r 2 0 0 9 : M r , P a r t h M e h t a , M r . V e d a n g P a t e l, M r , A d it y a B h a t t a n d MS h a h S e c o n d

Yea r s tuden ts o f Dh irubha i Am ban i I ns tit u te o f In fo rma t ion and Co m m un ica t ion T echno logy ,G a n d h i n a g a r , G u ja r a t d i d t

R ura l In te rnsh ip a t N ava lbha i f it H i raba Ey e H osp i ta l, Ba re ja o f t he B l indPeo ple 's Ass ociat ion.

3 . D e c e m b e r 2 0 0 9 : M r, A b h in it B h a t w h o is s tu d y in g p h y sio th e ra p y in th e Y e o m e n U n iv e rs itU S A d i d h i sIn ternsh ip a t the IMa ndin i Ram esh G andhi School o f Phys io therapy o f the BP A,

4 . 2 1 - 3 1 D e c e m b e r 2 0 0 9 : M s . M it ta l B . A n a n d , a n M . E d s t u d e n t o f B h a g w a n M a h a v i r C o lle g e o f E(M.Ed) , on C .S .

S a m a r iy a - B P A C h a r it y S h o p

5 . 1s t N o v e m b e r - 2 D e c e m b e r 2 0 0 9 : M r H a r s h G a j j a r , f i r s t y e a r s t u d e n t o f G u j a r a t N a t i o n a l d id h i sin te rnsh ip p rog ram m e. He he lped in the Badh te Kadam Programm e o rgan ized by Na t iona l T rus t New

M enta l Hyg iene C l in ic .

6 . 1 2 J a n u a ry - 2 2 F e b ru a ry 2 0 1 0 : M r S i m a n t B h a r ga v a , M r , A m i t S h r in g a rp u re , M r . A b h isM s , Ak r it i

Agarwa l , Ms , A lka Jhar M r Hem ant Ke lka r & M r , Anand Agrawa l f rom N i rm a U n ive rs it y success fu l lycom p le ted M SP p ro jec t

prom ot ion s t ra teg ies and ve h ic les for the B l ind P eople 's Asso c ia t ion.

7 . F e b r u ar y 2 0 1 0 : M r N a v c c n K u m a r G a u t a m M a s te r in D i s ab i l it y R e h a b i l i ta t io n A d m i( M D R A ) f r o m

N at iona l Ins t i tu te fo r the M en ta l ly H and icappe d , Hyd eraba d s tud ied the s t ra teg ic p lan o f t heBPA.

8 . 1 5 F e b r u a r y - 1 9 M a r c h 2 0 1 0 : M r S h a i le n d r a S h a r m a , E n t re p r e n e u r s h i p D e v e l o p m e n tG a n d h i n a g a r

d i d h is in t e r n s h i p . H e c o n d u c t e d a r e v ie w o f C o m m u n i ty B a s e d R e h a b il it a t io n ( C B R )P r o g r a m n n e o f p e rs o n s a n d

a s s e s s i n g a t ti tu d e a n d p e r c e p tio n o f c o m m u n i ty t o w a r d s p e r s o n s w i th m e n t a li l lness.

9 . 2 -2 1 M a rc h 2 0 1 0 : M r , C h in ta n U m e s hb h a i P a te l, M r S h iv a n g P r a ka s h J a n i, M s , D h a ra DN a t a s h a

5 u t a r i a , M r , H a r s h M a n o j K h e m k a , F i r s t Y e a r s t u d e n t s o f N i r m a U n i v e r s i t y I n s t i t u t e o f L a wu n d e r t o o k a s t u d y f

a s s e s s i n g t h e a w a r e n e s s o f th e P e r s o n s w it h D i s a b i lit ie s A c t a m o n g s t L a w y e r s a n dJudges .

1 0 . 1 - 3 1 M a r c h 2 0 1 0 : M r S u p a m G o y a l , M r C h a i t a n y a T a m b a y , M r A r v i n d B h a r a t i o f P G P - 1 , I I M ,s tud ied theorgan iza tiona l s t ruc tu re and dynam ics o f t he BPA .


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Appendix 4. Team at the association

President : Shri Jehangir Cama

Vice Presidents : Shri Prakashbhai Mankodi , Shri Saurabh Kinariwala,

General Secretary : Smt Nandini Munshaw

Secretaries : Shri F J Porwal, Shri G J Vachani

Directors : Mr Bhushan Punaini ( Executive Director) , Shri Harish Panchal ( DirectorTraining) , Smt Nandini Rawal ( Project Director)

Ex-office Members, Representatives

1. Adult Training Center (Trust) for the Blind2. National Association for the Blind, Gujarat State Branch3. Mrs. Usha Vyas, President, Blind Women Association4. Mr. Manubhai G. Patel, President , Bareja General Hospital Trust5. Mrs. Raksha Mehta , President, BPA - Nadiad Branch6. Mr. Akhil Paul, Director, Sense International (India)7. Mrs. Tilotma Ladwa, Coordinator, HOPE Committee8. Saddbhavna Rural Development Trust9. Dr. Jit Mehta Balshala for Mentally Retarded Children

BPA's Professional Staff:

Name DesignationEducational Qualification

/year of joiing

Mr. Bhushan Punani Executive Director PGP IIMA /1979, LLB, PhDMr. Harish M.Panchal

Director (Training)Diploma in Electrical andMechanical Engineering

Mrs. Nandini Rawal Project Director MBA/1984

Mr. Futarmal J.Porwal

Manager, Braille Press & Incharge of Assistive Devices

Certificate in Physiotherapy
mailto:[email protected]:[email protected]:[email protected]:[email protected]


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Mrs. Sudha M. Joshi

In charge Principal OfSecondary & HigherSecondary School For TheBlind

MA B Ed

Mr. Vasudev S. PatelPrincipal, Technical Schoolfor the Blind

Diploma

Mr. Tarak Luhar Principal, Adult TrainingCentre School for the Blind

MA B Ed

Dr. B.K. Panchal Coordinator B Sc (OT)Mr. Bharat Joshi Project Manager MSW, MA (Rohimpton Unive)Ms. Tejal Lakhia Superintendent, ITI PG Diploma in Nutrition

Mrs. Vimal B.Thawani

Project Manager, MultipleDisabilities, Mental Hygiene,Deaf blind, National Trust

M S W

Mrs. Mira Shah Fund Raising Officer BAMr. J.T. Panchal Coordinator BAMr. V.G Sharma Administrative Officer BA LLB

Mr. Bipin Mehta Co-coordinator, IntegratedEducation MA B Ed Bed (special)

Mr. AmbalalP.Pandya

Manager (Training) BA

Mr. Arindam Ray Manager, (KCRC) MSWMr. DharmendraKumar Jena

Manager, N.H.Bareja EyeHospital

PG Diploma In NGO Management

Ms. Kinnari Desai Chief Coordinator ( OnLeave )

BA, pursuing PG course in USA

Mrs.Ushma Das Principal, Mental HygieneClinic

PG Diploma in Special Education

Ms. Jyoti Doshi Superintendent, MSM Naaz

Centre

Graduate Mental Health, Diploma

from Perkins USAMr. Rambhai Jadav Project Coordinator (CBR

Ashtavakra)Trained CBR Supervisor

Mr. JyotishChaudhary

Project Coordinator (CBRAshtavakra)

Trained CBR SupervisorMs. Nilam P.Gupta Zonal Co-ordinator West

india - BPA Jodhpur branchResigned


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List of Staff of Special Need Centers

Sr no Name Designation Department

1 Mihir Jani Project Coordinator National Trust ( State Nodal Agency Center)2 Krupa Velani Project Coordinator Deafblind Unit

3 Kshama Shah Information Officer Deafblind Unit

4 Jyotika Parmar Special Educator Deafblind Unit

5 Deepa Joshi Special educator Deafblind Unit

6 Dipti Soni Classroom Assistant Deafblind Unit

7 Chetana Soni Special Educator Mental Hygiene Clinic

8 Suman Ojha Special Educator Mental Hygiene Clinic

9 Neeta Rathod Special Educator Vocational Training Services

10 Kavina Khatri Principle Visual Impairment with Additional Disabilities

11 Jagruti Bhrahmbhatt Special Educator Visual Impairment with Additional Disabilities

12 Abha Bhatnagar Project Coordinator Early Intervention Center

13 Hansa Chavda Special Educator Early Intervention Centre14 Hemlatta Chaudhari Special Educator Early Intervention Center

15 Sangita Kapadiya Special Educator Early Intervention Center

16 Jigna Joshi Project Coordinator Sumeru Day Care Center 17 Heli Sompura Special Educator Sumeru Day Care Center

18 Falguni Shirke Special Educator Sumeru Day Care Center

19 Asmita Solanki Special Educator Sumeru Day Care Center

20 Shobhana Mistri Caregiver Sumeru Day Care Center 21 Chirantan Maisariya Physiotherapist Sumeru Day Care Center

22 Naresh Pal Special Educator Samerth Residential cum Respite Care Center

23 Illa Patel Special Educator Jeet Mehta Bal Shala

24 Niranjna Patel Special Educator Jeet Mehta Bal Shala

25 Sangita Choksi Special Educator Jeet Mehta Bal Shala26 Minaxi Parmar Special Educator Jeet Mehta Bal Shala

27 Rama Pandya Special Educator Jeet Mehta Bal Shala

28 Kailas Solanki Special Educator MSM Naaz

29 Kashmira Upadhyay Special Educator MSM Naaz

30 Heena Parmar PTC Teacher MSM Naaz

31 Nilesh Chaudhari PTC Teacher MSM Naaz32 Sunil Solanki PTC Teacher MSM Naaz

33 Parul Rathod PTC Teacher MSM Naaz

Volunteers or fund raising:

1) Dr Rajendra M Trivedi ( USA)

2) Mr Alpesh Patel ( Madras, India)

3) Ms Jasmine Anirudh (Dubai


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4) Dr Chirag Shah (Canada)

Appendix 5. Annual Reports 2009-10, 2010-11


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Income and Expenditure Highlights


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Balance Sheet as on 31st March 2011

Properties Amount (Rs) Assets Amount ( Rs)

Trust Fund 51348322 Immovable Property 102461448

Earmarked Fund 216433944 Movable Property 48673598

Depreciation Fund 46589898 Closing Stock 541643

Other liabilities 23477989 Loans and advances 8037730

Investments 142112634

Others 6750185

Cash and BankBalances

14647064

Cumulative Excess of

expenditure over income

14625851

Total 337850153 Total 337850153

Income and Expenditure Account for the Year 2010 2011


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Expenditure Amount (Rs) Income Amount ( Rs)

Projects 245793011 Grant 17620058

Objects of trust 18076811 Donation 48814541

Transfer of Funds 24420661 Interest on Investments 5531495

Other Expenses 14125084 Others 8370363

Excess of expenditureover income

865400

Total 81201857 Total 81201857

Receipts and Payment Highlights for the Year 2010 2011

Payments Amount (Rs) Payments Amount ( Rs)

Liabilities ( Decrease) 3703017 Opening Balance 13829904

Assets ( Increase) 27362095 Liabilities ( increase) 50910679

Other Payments ofrevenue nature

50507461 Assets ( Decrease) 8890358

Other receipt of

revenue nature

55915796

TOTAL 129546737 TOTAL 129546737


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6. Organizational Structure in 2011: In the 1980's the association had a three level structurewith the general body on the top. Executive director, Projects director and the Training directorreported to the Executive committee and the General body. School Principals, coordinators,and managers instructors reported to the Projects Director. The organization structure in 2011is depicted in the diagram below.


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Appendix 7: List of awards won by the association ( source; facebook page of the association)

1982 Federation of Chamber of Commerce and Industries (FICCI) Award for Outstanding Placementof the Disabled1982- State Award for the Placement of Persons with Mental Retardation

1991- International Golden Award for Community Development Services Overseas from the Help theAged International

1995- National Award for Outstanding Performance in the field of Handicapped Welfare

2005 - Barrier Free Environment

2007- Rotary Ahmedabad Award-2007

2007-Godfrey Philips Silver Bravery Award Preity Zinta conferred the Silver Award for Bravery on theBlind Peoples Association in a glittering function held in Hotel Sheraton Rajputana at Jaipur on 20thJune, 2007. This Award was given to the BPA for exceptional Acts of courage.

2008-National Award for Outstanding Performance in the field of Empowerment of persons with00disabilities

2011- A video film titled Ultimate Adventure won the first prize in the We Care Filmfest on disability

Appendix 8 : Mission, Vision, Values of the Association ( source www.bpaindia.org)

MissionPromoting comprehensive rehabilitation of persons with all categories of disabilities through education,training, employment, community based rehabilitation, integrated education, research, publications,human resource development and other innovative means. Working for the blind, the deaf, the

mentally retarded, the orthopeadically impaired, the mentally ill, the multiply disabled and the aged,working steadily...

To provide services for persons from all categories of disabilities. To empower and encourage the disabled to be self-reliant. In the field of human resource development and research. Education, Technical Education, Professional Training for the

Disabled- Production training in simulated industrial settings. Production and free distribution of assistive devices like crutches, calipers, wheelchairs,

mobility devices etc. Prevention of blindness and disability like cataract and polio surgery. Services for the aged in the slums of Ahmedabad. Services for the mentally retarded, mentally ill. Services for the multiply disabled and deaf blind. Community based rehabilitation services for the disabled in villages all over Gujarat.

Vision:That all people from all kinds of disabilities will get access to individual need based services as amatter of right, will have a good quality of life and will be invisible element of their communities and thenation.Values:People with disabilities have the right to education, Equal opportunity, Employment, Inclusion and thesame quality of life as their non disabled counterparts.
http://www.bpaindia.org/http://www.bpaindia.org/


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Appendix 9: investment, Assets and Expenditure pattern across years(source:Association Internal document)

Investments (Rs Lakhs)

Expenditure ( Rs Lakhs)

Assets (Rs lakhs)

References:

1.http://articles.timesofindia.indiatimes.com/2007-10-11/india/27977420_1_avoidable-blindness- ophthalmologists-eye-diseases

2. http://www.senseintindia.org/htmls/bpa_ahm.html

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3. Interviews with Executive Director of the Association

4. Bansal Rashmi (2011) , "I have a dream", Westland And Tranqueber Press

5. Kopikar Smriti, Outlook Business Magazine, September 26,2011,page 78

6. B P A Newsletter, July- October 2011

7. Hospital Brochure

8. Annual reports
http://www.bpaindia.org/http://www.bpaindia.org/http://www.bpaindia.org/http://www.bpaindia.org/http://www.bpaindia.org/http://www.bpaindia.org/http://www.bpaindia.org/http://www.bpaindia.org/http://www.bpaindia.org/http://www.bpaindia.org/

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