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UNIT 2
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Any expression of thought or idea requires
assistance of ______.
1. Words
2. Research
3. Business
4. History
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Language which the family members speak
generally becomes our Mother tongue.
1. True
2. False
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Due to historical coincidence, English is accepted
as a language of _____.
1. God
2. Business
3. Family
4. Entertainment
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We can develop our language by
1. Writing
2. Socializing in language groups3. Reading
4. All of the above
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The first lesson of Human relations is humans
are to be treated as individuals & different
from each other.
1. False
2. True
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In a order to know a person one has to remain
very __________, whatever may be his
position.
1. Aggressive
2. Passive
3. Progressive4. Submissive
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When proper distance is not maintain between
individuals, ______ is lost and person
becomes more important than the ______.
1. Negativity, profit
2. Objectivity, purpose
3. Purpose, objectivity4. Personal space, object
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If you walk what you talk people know what you
are and can trust you.
1. True
2. False
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To communicate effectively, one must
understand the _____ of others first.
1. Self obsession
2. Self doubt
3. Self interest
4. Self awareness
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You can get better response from others if you
express yourself _________.
1. Selectively
2. Aggressively
3. Loudly
4. Comprehensively
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Starting point of ______ is to give importance to
others & think about them by putting yourself
in their shoes.
1. Popularity
2. Austerity
3. Apathy
4. Empathy
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When you communicate with an individual, you
can safely assume that he will be same in a
group too.
1. False
2. True
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You must think about the group _____ before
you start communicating.
1. Average
2. Members
3. Size
4. Age
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A wise communicator keeps away group
members from long term thinking & go on
disclosing it from time to time.
1. False
2. True
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In a order to establish leadership in communication,
one has to go through states of
1. Paternalism
2. Materialism
3. Slavery
4. Diplomacy
5. Trust
6. Doubt
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Business cannot be divided according to the
followers interest.
1. True
2. False
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When communicating with an entire group, its
always better to use _______ to get across
your thoughts.
1. One on one approach
2. Print media
3. Grapevine
4. Informal approach
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It is important to understand technical
knowledge involved in media tools, their
________ and capacity to give _____.
1. Innovations, ideas
2. Limitations, results
3. Ideas, support
4. Costs, feedback
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Your communication is not merely a message
but also your values & culture.
1. False
2. True
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Most of the value contributions to your life
come from
1. Movie stars
2. Parents
3. Teachers
4. Sportsmen5. Mentors
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